Chris Auger
Niagara Falls,ONTARIO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
General Manager
South Central Industrial
05.2023 - Current
- Oversee a team of 30+ office and fabrication shop professionals, 10+ ironworkers, and 3 crane operators.
- Implementing project management professional practices and workflow with the office team, increasing our organizational efficiency by 75-80% within the first 6 months.
- Project manager for 1-3M+ structural steel projects. Working with engineers, architects, detailers, and general contractors to execute successful projects from design and engineering, fabrication, and ironworker erection.
- Increased annual business level projection from 1-3M to 5-6M within the first 6 months.
- Leading with compassion, empathy, and determination, creating a transparent, positive, and productive workplace environment.
- Developing and implementing organizational strategic plans to enhance team performance.
- Work closely with the owner and chief estimator to improve the estimation process and reduce liability with our letters of quotation.
- Creating and developing a new quality management system for the business.
- Strategizing and improving upon the company growth and development with a website overhaul and a business plan, engaging new business partners in the United States.
- Monitoring financial performance, setting budgets, and controlling expenses to provide financial stability and long-term organizational growth.
- Maximizing efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulating policies and procedures to streamline operations.
- Mitigating business risks by working closely with staff members and assessing performance.
- Introducing new methods, practices, and systems to reduce turnaround time.
- Implementing operational strategies and effectively building customer and employee loyalty.
- Assisting in recruiting, hiring, and training of team members.
- Handling challenging customers and clients to assist lower-level employees and maintaining excellent customer service.
- Reducing operational risks while organizing data to forecast performance trends.
- Reducing budgetary expenditure by effectively negotiating contracts for more advantageous terms.
Senior Engineering Manager
Niagara Casinos
04.2022 - 05.2023
- Actively guided a team of 80+ engineering professionals, 4 managers and 4 supervisors.
- Successfully renegotiated service contracts and implemented cost and energy savings initiatives that continue to save the company 200-250K+ annually.
- Worked with Architects, Engineers, and skilled trades of all disciplines to accomplish technical aspects of projects.
- Managed the facilities budget forecasting and attended bi-weekly budget review meetings with the Engineering Director and the Niagara Casinos CFO.
- Developed and implemented an interdepartmental standards program with Engineering, Housekeeping, and Environmental Services to uplift the facilities and our hotel, maintaining the highest level of guest satisfaction and our four-diamond rating.
- Created and implemented a motivational video series "Mindset Monday's" to uplift the team and bring positivity to the work environment.
- Implemented "Feedback Friday's" at weekly team meetings, ensuring everyone's voice was heard to promote transparency and build upon relationships.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Coordinated engineering team and external contractors for daily repairs and major construction projects.
- Participated in development meetings for high-value customers and business operations updates.
- Interpreted blueprints and technical drawings to analyze upcoming projects.
- Evaluated project requirements to identify and mitigate risks.
- Verified construction documentation to meet client requirements and vision.
- Implemented use of Microsoft Project and Excel to enter project data, analyze and track budgets, evaluate project costs, and monitor performance trends.
- Presented project information and status updates to customers and fielded concerns.
- Chaired weekly manager meetings to enhance company leadership practices and build upon team relationships.
Engineering Manager
Niagara Casinos
05.2015 - 04.2022
- Positively influenced 80+ Trades and Professionals (All Trade disciplines) and oversaw the mechanical systems and energy efficiencies across our four properties (Fallsview Casino, Casino Niagara, Montrose Center, and Dorchester Warehouse).
- Consistently delivered on time and within budget for large scale commercial construction projects with budgetary responsibilities between 1-5M+.
- Assisted the Building Systems Engineer with implementing various mechanical building improvements and energy efficiency implementations.
- Successfully renegotiated mechanical maintenance service contracts that continues to save the company approximately 125K annually.
- Created and implemented a 6-year projected capital asset plan, integrated with an operating budget for predictive maintenance, resulting in extended equipment life spans and substantial capital cost savings over time.
- Created and implemented various preventative/predictive maintenance programs and standard operating procedures that increased efficiency by 30-40% while reducing labor costs.
- Worked with Engineers to calculate energy savings to promote environmental sustainability and energy conservation to meet aggressive project LEED requirements.
- Delivered upon many large-scale and high value mechanical construction projects at a time with great success while adhering to strict stakeholder timelines.
- Identified, analyzed, scheduled, and communicated the day-to-day repair work for our four aging facilities.
- Created and implemented a maintenance standards excellence program for the 374 four-diamond hotel rooms at Fallsview Casino Resort which operate at 100% capacity.
- Created and maintained many inventory databases for Niagara Casinos.
- Created and implemented a solid surface floor slip resistance testing procedure for 100x solid surfaces annually across our two casinos. This saved the company significant liability costs by successfully defending slip and fall claims.
- Introduced a quarterly pizza day for the Engineering Team to build upon team morale.
- Worked closely with fellow Engineering Managers and Supervisors to enhance and promote effective communication and leadership skills.
Education
Certificate - Great Leadership Training
Niagara Casinos
Niagara Falls, ON05.2023
Diploma - Fire Sprinkler Design
Seneca College
Toronto, ON03.2018
Diploma - Home Inspection
Niagara College
Welland, ON01.2012
Diploma - AUTOCAD 2D-3D Operator
Niagara College
Welland, ON06.2009
Skills
- Team Building Expertise
- Strategic Planning
- Decision-Making
- Corporate Budgeting
- Contract Review
- Presentation Development
- Effective Negotiator
- Relationship Building and Management
- Mentoring and Coaching
- Business Development and Planning
- Stakeholder Communication
- Database Management
Accomplishments
- (Niagara Casinos) Great Leader Award (2019)
- (Seneca College) Graduated with high honors (100% overall) in Fire Sprinkler Design (2018)
- (Niagara Casinos) Received multiple service awards annually for demonstrating a high standard of company values (2010-2023)
- (Niagara Casinos) Gold Recognition (Great People) Award for exceptional service (2014)
- (Niagara Casinos) Platinum Associate of the Year Award for exceptional service (2014/2015)
- (Niagara Casinos) All-In Team Award for our Engineering Project Team (2012)
- (Niagara Casinos) Received five promotions within eight years.
Languages
English
Full Professional
Timeline
General Manager
South Central Industrial
05.2023 - Current
Senior Engineering Manager
Niagara Casinos
04.2022 - 05.2023
Engineering Manager
Niagara Casinos
05.2015 - 04.2022
Certificate - Great Leadership Training
Niagara Casinos
Diploma - Fire Sprinkler Design
Seneca College
Diploma - Home Inspection
Niagara College
Diploma - AUTOCAD 2D-3D Operator
Niagara College
Similar Profiles
CHARISMA PARRO TAROLCHARISMA PARRO TAROL
Senior Cook at Sheriff Dept., Vista Detention Facility, San Diego Central Jail, Las Colinas Detention Facility, Central Production Center, South Bay Detention FacilitySenior Cook at Sheriff Dept., Vista Detention Facility, San Diego Central Jail, Las Colinas Detention Facility, Central Production Center, South Bay Detention Facility
Heather CadenaHeather Cadena
Lead CSR at United Central Industrial SupplyLead CSR at United Central Industrial Supply
Alan ValekAlan Valek
Operations Manager at United Central Industrial SupplyOperations Manager at United Central Industrial Supply
Paul MartinPaul Martin
After Hours Road Department at City of Hamilton Roads DepartmentAfter Hours Road Department at City of Hamilton Roads Department
Oghenewaire OtomewoOghenewaire Otomewo
Volunteer at NAVolunteer at NA