Dedicated and results-driven Property Manager with a strong background in short-term, long-term, and commercial rental management. Proven track record in optimizing property operations, enhancing tenant and guest experiences, and driving revenue growth. Skilled in lease negotiations, asset management, financial planning, and maintenance coordination. A collaborative leader with the ability to build strong stakeholder relationships, streamline operations, and leverage technology to maximize property performance and value. Committed to delivering high-quality customer service and maintaining strong tenant relationships.
Overview
18
18
years of professional experience
Work History
Senior Property Manager
Empire Estates & Hospitality, Inc.
02.2018 - Current
Founded and managed a real estate and property management firm, overseeing a diverse portfolio of short-term, long-term, and commercial rental properties across Montreal and Toronto.
Managed end-to-end property operations, including lease negotiations, tenant relations, rent collection, and contract oversight for both residential and commercial spaces.
Directed large-scale maintenance, renovations, and capital improvement projects, collaborating with contractors, vendors, and stakeholders to ensure quality standards and regulatory compliance.
Conducted regular property inspections to identify maintenance needs, enforce safety compliance, and enhance operational efficiency.
Implemented strategic revenue optimization tactics, leveraging market analysis and dynamic pricing models to enhance occupancy rates and long-term asset value.
Developed and maintained comprehensive financial records, including revenue tracking, expense forecasting, and budget management using Excel and QuickBooks.
Successfully improved tenant retention rates by implementing high-quality customer service programs, proactive communication strategies, and efficient issue resolution.
Led the transformation of long-term lease rentals into high-performing short-term Airbnb units, increasing profitability by over 50% through market-driven pricing and operational efficiency.
Consistently achieved and maintained Airbnb Superhost status, demonstrating a commitment to guest satisfaction, operational excellence, and brand reputation.
Project Manager
NeuEra Pharmaceuticals Inc.
05.2022 - 11.2024
Led the development and execution of a GMP (Good Manufacturing Practices) facility build-out, ensuring compliance with regulatory requirements and industry standards.
Managed project timelines, resources, and stakeholder communications to ensure successful completion of critical facility expansion projects.
Oversaw construction, equipment procurement, and regulatory approvals for the GMP facility, ensuring operational readiness within the projected timeline.
Worked closely with architects, engineers, and contractors to design and implement efficient production workflows and facility layouts.
Developed and implemented SOPs (Standard Operating Procedures) and quality control measures to support regulatory compliance.
Managed cross-functional teams, including R&D, regulatory affairs, operations, and quality assurance, to ensure project objectives were met.
Coordinated with Health Canada and other regulatory bodies to obtain necessary approvals and certifications for production.
Optimized project budgets and cost controls, negotiating with vendors and contractors to ensure financial efficiency.
Led risk assessments and implemented mitigation strategies to prevent project delays and compliance issues.
Spearheaded the integration of technology-driven solutions to enhance manufacturing efficiency and quality assurance.
Operations Manager
Curotic Solutions
06.2020 - 06.2023
Oversaw daily operations, including sales team management, resource allocation, and administrative functions.
Built partnerships with national and international manufacturing companies, negotiating agreements to expand business opportunities.
Managed financial aspects, including accounting, invoicing, and financial statement analysis.
Led logistics and inventory management operations, ensuring efficient supply chain processes.
Owner & Operator
Station Service De La Montagne
06.2007 - 12.2017
Successfully managed and led business operations, including supplier and distributor relationships.
Implemented targeted marketing strategies to expand the customer base.
Maintained financial oversight, including billing and financial structuring.
Provided exceptional customer service by understanding and addressing customer needs.
Education
BBA -
Yorkville University
01-2020
Bachelor of Arts -
Université De Montréal
01-2011
Skills
Comprehensive Property & Asset Management – Expertise in overseeing short-term, long-term, and commercial real estate portfolios, ensuring operational efficiency and tenant satisfaction
Financial & Business Acumen – Skilled in budgeting, financial planning, lease administration, accounts receivable/payable management, and maximizing property ROI through strategic asset management
Leadership & Operational Excellence – A collaborative leader with experience in team management, stakeholder engagement, and streamlining property operations for optimal performance
Tenant Relations & Customer Service – Strong focus on tenant satisfaction, conflict resolution, and implementing retention strategies to enhance long-term occupancy rates
Building Maintenance Oversight – Experience in conducting property inspections, coordinating capital projects, overseeing preventative maintenance programs, and ensuring compliance with safety regulations
Technology & Market Strategy – Proficient in property management software, rent collection systems, digital marketing, and data-driven decision-making to enhance property visibility and profitability
Legal & Regulatory Compliance – Strong knowledge of landlord-tenant laws, lease negotiations, and property regulations to mitigate risk and ensure compliance
Multilingual professional fluent in four languages, including English and French
Languages
French
Native or Bilingual
English
Native or Bilingual
Arabic
Full Professional
Armenian
Native or Bilingual
Timeline
Project Manager
NeuEra Pharmaceuticals Inc.
05.2022 - 11.2024
Operations Manager
Curotic Solutions
06.2020 - 06.2023
Senior Property Manager
Empire Estates & Hospitality, Inc.
02.2018 - Current
Owner & Operator
Station Service De La Montagne
06.2007 - 12.2017
BBA -
Yorkville University
Bachelor of Arts -
Université De Montréal
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