Chris Allen
New Minas
Summary
Accomplished Red Seal Certified HVAC Technician and Service Manager with a proven track record at Annapolis Valley Air Management, showcasing expertise in technical troubleshooting and team leadership. Elevated customer satisfaction significantly through meticulous system installations and effective problem-solving. Certified in HVAC systems, adept at electrical wiring and fostering skill development among technicians.
Overview
11
11
years of professional experience
Work History
HVAC Technician and Service Manager
Annapolis Valley Air Management
09.2019 - Current
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Led team to enhance customer service quality, resulting in significant improvement in customer satisfaction.
- Established team priorities, maintained schedules and monitored performance.
Journeyman HVAC Technician
Versatile Ventilation
03.2014 - 05.2019
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Worked overtime, holidays and weekends to accommodate company needs.
Education
Refrigeration & Air Conditioning Mechanic - HVAC
NSCC Truro
Truro, NS06-1994
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- HVAC and refrigeration systems
- Air conditioning
- Certified HVAC technician
- Equipment installation
Languages
English
Full Professional
Timeline
HVAC Technician and Service Manager
Annapolis Valley Air Management
09.2019 - Current
Journeyman HVAC Technician
Versatile Ventilation
03.2014 - 05.2019
Refrigeration & Air Conditioning Mechanic - HVAC
NSCC Truro
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