Chrestin Hirmiz
Surrey
Summary
• 2+ years of work experience in roles requiring attention to detail, strong organization and communication skills.
• Skilled in providing excellent customer service using problem-solving, multitasking and by being dedicated to customer satisfaction.
• Good ability to use the phone, POS register and standard office equipment.
• Flexibility in working independently and within a diverse team using collaboration and training for peer support.
Overview
7
7
years of professional experience
Work History
Sales Advisor
H&M
Surrey, BC
08.2020 - Current
- Arrange garments attractively on racks and shelves
- Locate merchandise for shoppers
- Ring up customer purchases, and operate cash registers
- Performing other customer support and administrative duties
- Maintaining an orderly appearance throughout the sales floor.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Receptionist
R Star Hair Studio
Fleetwood, BC
08.2019 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Associate
Ardene
Burnaby, BC
08.2018 - 12.2019
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Achieving established goals
- Directing customers to merchandise within the store
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service
Bentley
Surrey, BC
12.2017 - 01.2018
- Meet and exceed customer satisfaction expectations with positive, patient and clear communication
- Providing professional and friendly communications with clients over the telephone and email
- Provided the best advice to help the customer make informed decisions
- Resolve customer issues in a timely, efficient manner
- Providing store support in correcting any errors or order changes
Education
Infofit Educators’ Personal Trainer Program -
01.2023
ISSA Certified Personal Trainer -
01.2023
Precision Nutrition Certified Nutrition Coach -
01.2022
Highschool Diploma -
Guildford Park Secondary
Surrey, BC06.2018
Skills
- Active listening skills
- Calming demeanor
- Reliable and punctual
- Positive attitude
- Collaborative team-player
- Creative
- Out of the box thinker
- Time management skills
- Empathetic
- Adaptive and quick learner
Timeline
Sales Advisor
H&M
08.2020 - Current
Receptionist
R Star Hair Studio
08.2019 - 08.2020
Sales Associate
Ardene
08.2018 - 12.2019
Customer Service
Bentley
12.2017 - 01.2018
Infofit Educators’ Personal Trainer Program -
ISSA Certified Personal Trainer -
Precision Nutrition Certified Nutrition Coach -
Highschool Diploma -
Guildford Park Secondary