Chowdhury Alvi Ali

• As a dedicated specialist in Bell Small Business and Bell Residential services, I excel at providing effective solutions to any service issues you may encounter.
• Enhanced customer satisfaction by effectively resolving issues with knowledgeable and friendly service as a Best Buy Customer Service expert.
• Generated sales across thecomplete sales cycle process from prospecting through contract negotiations and closings.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• I participated in and aced the Bell/Best Buy Axionify training in regular sessions on new products, services, and industry trends.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Company Overview: Mississauga, Ontario, Canada
• - Dealing with direct customers and clients Achieving promoted from seasonal to permanent within a month for excellence in customer service and acquired 5/10 reviews on the branch website
• - Fulfilling 100% quotas of target straight for 4 months
• - Achieved and recognized highest score in Bell and Technical sales Training program for three weeks straight
• - Resolving customer issue regarding financial checks, technical issues or contract features
• - Partly training newly joined associates and assisting direct manager from time to time
• Mississauga, Ontario, Canada

Head Branch, Dhaka, Bangladesh.

• Working directly under MIS Department Head and IT department Head as an Intern
• Received training on the banking process and the terms and conditions of the A-grade banking system in the country.
• Their software processing, Data acquisition methods, and how they implement that in their daily decisions
• Developed spreadsheets with filtered data processing and oversaw daily task rules.
• Acquired training for securing systems and worked under all the departments to gain knowledge

Company Overview: Electrical & Electronic Manufacturing, New York (remote)

• Worked as a Team Lead for the M2M partners and speakers summit team
• Managed the CRM, communicating with the CEO, founders, and managing directors of related industries to create connections for the company.informed decision-making throughout lead progression.
• Promotion, marketing through LinkedIn, and team management.
• bitrix.24 expertise training
• Training to effectively use LinkedIn as a marketing tool and perform related digital marketing tasks.