Chorouk Laraki
Vancouver,BC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Food Services Supervisor
Tim hortons
12.2022 - 11.2023
- Supervise & coordinate activities of food counter attendants, bakers and other workers at restaurant
- Provide training to staff in their job duties
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Take customer orders and perform duties of a counter attendant.
- Maintained health and food safety standards at all stages, from storage through delivery.
Food Services Supervisor
The Usual Suspects-Le Rick's café
02.2019 - 10.2022
Trainee- Internship at the end of my school program
Hotel Ibis Casa-voyageurs-Accor group
03.2018 - 06.2018
Trainee-Refresher training
Hotel Le palace d'anfa
05.2016 - 06.2016
Education
Master-management and marketing of tourism -
ENCG
06.2018
Skills
- Time management
- Communication skills
- Adaptability
- MS Office Suite
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Native or Bilingual
Hobbies and Interests
- Travel /Volunteering (SOS village,MTM club,ADE Encg Agadir)
- Blogging
Timeline
Food Services Supervisor
Tim hortons
12.2022 - 11.2023
Food Services Supervisor
The Usual Suspects-Le Rick's café
02.2019 - 10.2022
Trainee- Internship at the end of my school program
Hotel Ibis Casa-voyageurs-Accor group
03.2018 - 06.2018
Trainee-Refresher training
Hotel Le palace d'anfa
05.2016 - 06.2016
Master-management and marketing of tourism -
ENCG