Chong Kit HO
Calgary,AB
Summary
Accomplished Social Work Supervisor at Hong Kong Caritas Neighbourhood Elderly Centre, demonstrating exceptional teamwork and collaboration, and organizational skills. Spearheaded multidisciplinary initiatives, enhancing client outcomes through evidence-based practices. Proven track record in fundraising coordination, achieving significant community engagement. Skilled in relationship building, ensuring high-quality care and support across diverse settings.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Social Work Supervisor
Hong Kong Caritas Neighbourhood Elderly Centre
10.2021 - 05.2024
- Supervise 14 staffs included 5 social workers.
- Ensured compliance with regulatory standards through meticulous documentation and accurate reporting.
- Mentored new social workers entering the field to promote professional growth and solidify foundational skills necessary for success.
- Provided leadership, guidance and support to staff members.
- Coordinated volunteer efforts within organization increasing community engagement while further supporting client needs.
- Supported elders experiencing crisis situations by facilitating wrap-around services tailored specifically to each unique situation.
- Enhanced staff performance through regular supervision, training, and professional development opportunities.
- Improved client outcomes by implementing evidence-based practices and individualized care plans.
- Initiated multidisciplinary team collaboration with police, paramedic, residential services worker, resulting in comprehensive care for clients with complex needs.
- Visited homes and agencies to provide support and case management services to clients.
- Collaborated with community members to develop and implement service initiatives.
Social Worker
Hong Kong Caritas District Elderly Community Ctr.
10.2018 - 09.2021
- Increased access to resources by building partnerships with local organizations that provide essential services to elders.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Aided clients in navigating complex systems such as long term care home bound services, residential care and healthcare.
- Interviewed clients, families to assess situations, limitations and issues and implement services to address needs.
- Assisted in crisis intervention situations, providing immediate support and coordinating appropriate responses, for example, elders abuse case.
- Contributed to the development of outreach programs to increase community awareness of edlerly and care giver services.
- Supported program leadership in handling day-to-day management needs of busy office.
- Promoted positive relationships between clients and service providers by acting as a liaison when necessary.
- Managed residential discharges for facility and coordinated after-care activities.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Spoke with senior citizen groups to expand community engagement and program outreach.
Social Worker
Yan Oi Tong Ltd. Community Centre
06.2010 - 09.2018
- Connected disadvantaged group and individuals with temporary housing solutions while working on long-term plans towards stable living arrangements.
- Improved relationships with local agencies through effective communication and collaboration for community development initiatives.
- Empowered clients to make informed decisions regarding their well-being with comprehensive assessments and counseling services.
- Enhanced community engagement by organizing and conducting regular outreach programs.
- Assisted new arrival families by providing individualized care plans and connecting them to appropriate resources and involved into the community.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Planned, promoted and managed parent workshops on assisting special educational needs children in attaining academic success.
- Provide Food Bank services to the vulnerable group
Social Worker
Hong Kong Sheng Kung Hui
01.2009 - 03.2010
- Conducted home visits to assess living conditions and provide personalized support for elders in need.
- Secured funding for vital programs through grant writing and fundraising efforts, expanding available resources for clients.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Assisted clients with navigating and accessing social services such as home bound long term care services, residential care and medical care.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Assisted clients in developing and setting realistic goals to promote positive change.
Assistant Program Officer
Hong Kong Sheng Kung Hui Neighbourhood Elderly Ctr
04.2007 - 01.2009
- Provided ongoing support to social workers in areas such as proposal writing, event planning, and data analysis, contributing to the overall success of the organization.
- Coordinated with various departments to gather information and resources necessary for program implementation.
- Contributed to the successful execution of numerous projects by managing timelines, allocating resources, and overseeing day-to-day activities.
- Completed or supervised required or designated program documents.
- Improved program outcomes by regularly evaluating performance metrics and implementing necessary changes based on findings.
- Enhanced program efficiency by streamlining processes and procedures for project management.
- Communicated program objectives and progress to stakeholders through written reports and presentations, ensuring transparency and accountability.
- Provided logistical support for events such as workshops, conferences, and trainings related to the organization''s mission.
- Assisted in the creation of program budgets and monitored expenditures to ensure fiscal responsibility.
- Worked closely with fellow team members to ensure deadlines were met and that all projects remained on track for timely completion.
Welfare Worker
Aberdeen Kaifong Welfare Association Services Ctr.
03.2006 - 04.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided drop-in programs for the elders living in the community.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Residential Worker
Hong Kong Student Aid Society Holland Hostel
03.2005 - 03.2006
- Improved resident(youth) satisfaction by addressing concerns promptly and efficiently.
- Handled sensitive resident information with discretion, ensuring privacy and confidentiality were maintained at all times.
- Streamlined administrative processes, ensuring timely completion of required documentation and reports.
- Supported individualized case management efforts by collaborating closely with case workers assigned to each resident.
- Facilitated conflict resolution between roommates or neighbors, resulting in harmonious living environments.
- Managed crisis situations effectively, coordinating appropriate responses from emergency personnel as needed.
- Assisted residents in achieving self-sufficiency by providing guidance on life skills and resource management.
- Monitored progress towards service plan goals.
- Monitored property grounds regularly to identify potential hazards or areas needing attention before they escalated into larger problems.
Welfare Worker
Youth Outreach Crisis Intervention Centre
08.2003 - 03.2005
- Maintain daily routine in boys crisis intervention centre.
- Provided crisis intervention services to children and youth experiencing emergencies or acute stressors.
- Engaged in continuous professional development activities to stay current on best practices within the field of youth welfare.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Arts - Social Work
The Hong Kong Polytechnic University
Hong Kong09.2021
Higher Diploma - Social Work
The Hong Kong Polytechnic University
Hong Kong09.2008
Skills
- Teamwork and Collaboration
- Relationship Building
- Problem-solving abilities
- Multitasking Abilities
- Budget Administration
- Organizational Skills
- Fundraising coordination
- Certified in CPR/AED
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Certification
- First Aid & CPR/AED level C (BL) Certification – Canadian Red Cross.
- Strategies and Skills Learning and Development (SSLD) training program(Intervention Manual Writing)
Timeline
Social Work Supervisor
Hong Kong Caritas Neighbourhood Elderly Centre
10.2021 - 05.2024
Social Worker
Hong Kong Caritas District Elderly Community Ctr.
10.2018 - 09.2021
Social Worker
Yan Oi Tong Ltd. Community Centre
06.2010 - 09.2018
Social Worker
Hong Kong Sheng Kung Hui
01.2009 - 03.2010
Assistant Program Officer
Hong Kong Sheng Kung Hui Neighbourhood Elderly Ctr
04.2007 - 01.2009
Welfare Worker
Aberdeen Kaifong Welfare Association Services Ctr.
03.2006 - 04.2007
Residential Worker
Hong Kong Student Aid Society Holland Hostel
03.2005 - 03.2006
Welfare Worker
Youth Outreach Crisis Intervention Centre
08.2003 - 03.2005
Bachelor of Arts - Social Work
The Hong Kong Polytechnic University
Higher Diploma - Social Work
The Hong Kong Polytechnic University
- First Aid & CPR/AED level C (BL) Certification – Canadian Red Cross.
- Strategies and Skills Learning and Development (SSLD) training program(Intervention Manual Writing)
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