Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Food Helper
Osmow’s shawarma
Fort Erie, ON
09.2023 - 12.2023
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Filled and served various beverages for customers.
Greeted guests with friendliness and professionalism.
Effectively multitasked within fast-paced environment.
Assisted cooks in the preparation of meals by washing and peeling vegetables, cutting meats, and weighing ingredients.
Followed procedures regarding food safety to properly handle and preserve food.
Maintained cleanliness of kitchen workstations and equipment throughout shift.
Housekeeper
The falls a family lodge
Niagara Falls, ON
06.2023 - 09.2023
Maintained and organized cleaning supplies stock.
Provided information about hotel services upon request from guests.
Maintained a clean linen closet by folding sheets neatly on shelves.
Operation Manager
J S Honda
Badali Ala Singh , Punjab
09.2021 - 03.2023
To deal with new customers
Staff Reporting
Customer Complaint Management
Coordinating with staff and Management.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Created detailed reports on the performance of individual departments within operations.
Education
Post graduate diploma - Hospitality and Tourism Management
Niagara College
Niagara-on-the-Lake, ON
12-2023
Bachelor of Arts -
Punjabi University
01.2021
Senior School Certificate -
Govt. Senior Secondary School
01.2018
Post Graduate Diploma - Human Resource Management
Keyano College
Fort McMurray, AB
Skills
Positive Attitude
Speed and accuracy of handling tasks independently
Customer Assistance
Teamwork and Collaboration
Problem-Solving
Clear Communication
Attention to Detail
Timeline
Food Helper
Osmow’s shawarma
09.2023 - 12.2023
Housekeeper
The falls a family lodge
06.2023 - 09.2023
Operation Manager
J S Honda
09.2021 - 03.2023
Post graduate diploma - Hospitality and Tourism Management
Niagara College
Bachelor of Arts -
Punjabi University
Senior School Certificate -
Govt. Senior Secondary School
Post Graduate Diploma - Human Resource Management
Keyano College
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