Chloe L. Coffey

During my journey at Coldstone Creamery, I had a variety of jobs and chores during the shift. Some of my more highlighted experiences include, but are not limited to:

• Welcoming customers into the store and asking how they are—in some cases, creating friendly small talk regarding the weather or what they're in the mood for today (for example, a fruity flavor or a more classic flavor). In addition to this, once payment is. Received, I thank the customer for their time and for choosing Coldstone, and I wish them to have a great rest of their day.
• Overseeing and refilling topping containers, ice cream containers, cones, utensils, and napkins are constantly full to ensure a happy customer. Additionally, ensuring that every item within the inventory is filled, and to the appropriate capacity.
• Maintaining a clean work area, especially after a large rush of customers. Ensuring that counters are wiped clean, tables are clean, and the lobby floors are clean.
• At the beginning of the workday, ensuring that registers are filled with change, the work area is ready for customers, cakes are in the freezer, and all the toppings are ready to go.
• At the end of the workday, ensuring the floors are deck brushed or mopped, change is put away into the safe, countertops are clean, and the water faucets are off.
• Upheld high standards of productivity and quality in operations.
• Took orders, prepared meals, and collected payments.

• I do not volunteer as much as I should, but I have been a part of the soccer community since I was four years old. I thoroughly enjoy the sport and the community of families and supporters around it.
• Managed multiple soccer games simultaneously if needed.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Stopped play for injuries or dangerous situations on the field.
• Administered appropriate punishments for unsportsmanlike conduct.
• Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.

• Primarily maintained connection with customers, such as taking their orders, bringing them their food in a timely manner, cleaning tables, and having a friendly conversation with them.
• Collected payments and provided accurate change.
• Learned roles of other departments to provide coverage and keep store operational.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.