Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Glenforest Cleaners
01.2020 - 06.2022
Met customer call guidelines for service levels, handle time and productivity.
Created and maintained detailed database to develop promotional sales.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Updated account information to maintain customer records.
Education
Bachelor of Commerce - Management
University of Guelph
Guelph, ON
06.2026
High School Diploma -
Loretto Abbey Catholic Secondary School
Toronto, ON
06.2022
Skills
Customer Relations
Planning and Coordination
Active Listening
Critical Thinking
Organization and Time Management
Attention to Detail
Decision Making
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Glenforest Cleaners
01.2020 - 06.2022
Bachelor of Commerce - Management
University of Guelph
High School Diploma -
Loretto Abbey Catholic Secondary School
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