Chloe Westwood
1366 Thomas Ave
Summary
Analytical and strategic employee with excellent problem-solving and time management skills. Organized, efficient and always willing to go the extra mile to meet expectations. Proven ability to collaborate effectively with medical teams and adapt to dynamic healthcare environments. Known for excellent organizational skills and patient-focused approach.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Patient Care Coordinator
San Diego Fertility Center
San Diego, CA
04.2024 - Current
- Scheduled and coordinated patient appointments and procedures in eIVF; performed clerical duties, including chart preparation, scanning, and faxing to maintain accurate records
- Act as a key point of contact for patients throughout their treatment cycle.
- Provide clear, sensitive, and timely information on treatment processes, medication schedules, consent requirements, and follow-up steps.
- Liaised between physicians, clinical team, and other practices to coordinate information flow, obtaining missing information to expedite patient visits
- Managed multiple phone lines, triaged calls, and performed new patient intake, follow-up, and reminder calls to enhance patient communication
IVF Coordinator
Gen 5 Fertility
San Diego, CA
08.2023 - Current
- Coordinated IVF, egg freeze, and IUI cases, preparing patient calendars and schedules to streamline treatment processes.
- Reviewed and uploaded medical records to patient charts, ensuring accurate and timely access to crucial patient information.
- Provides the patient with education on treatment protocols and procedures.
- Communicated cycle instructions and physician orders to patients, facilitating clear understanding of treatment protocols.
- Creates embryology lab requisitions for patients.
Egg Donor IVF Coordinator
Gen 5 Fertility
San Diego, CA
01.2023 - 08.2023
- Facilitated communication among donors, recipients, and site personnel to ensure clarity and support throughout donation process.
- Coordinated with multidisciplinary teams and partners to deliver a seamless donation experience for all parties involved.
- Maintained updated trackers for applicants, record requests, and in-progress donations to streamline workflow and enhance tracking accuracy.
Stretch Technician
Stretch U
San Diego, CA
02.2021 - 11.2022
- Applied knowledge of multiple stretching techniques, benefits, and anatomy to enhance client experiences
- Inspected equipment for wear and malfunction, ensuring optimal functionality and safety
- Ensured compliance with regulatory standards and safety requirements during one-on-one assisted stretching sessions
Education
Bachelor of Science - Kinesiology Emphasis in Fitness Specialist
San Diego State University
San Diego, CA08.2021
Associate of Science -
San Diego Mesa College
San Diego, CA06.2019
Skills
- HIPAA compliance
- Cardiopulmonary resuscitation CPR
- Organizational skills
- Stress management
- Patient advocacy
Certification
AHA Basic Life Support
Timeline
Patient Care Coordinator
San Diego Fertility Center
04.2024 - Current
IVF Coordinator
Gen 5 Fertility
08.2023 - Current
Egg Donor IVF Coordinator
Gen 5 Fertility
01.2023 - 08.2023
Stretch Technician
Stretch U
02.2021 - 11.2022
Associate of Science -
San Diego Mesa College
Bachelor of Science - Kinesiology Emphasis in Fitness Specialist
San Diego State University