Chloe Wells
Victoria,BC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitting
Friends And Family Members
12.2018 - Current
Cafe, Deli and Bakery Associate/ Team Leader
Hofstedes Country Barn
09.2022 - 09.2024
- Followed protocols for storage, handling, and preparation of baked goods.
- Trained new staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests and assistants.
- Collaborated with team members to ensure consistent product quality and adherence to company standards.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Produced food and drink products adhering to company quality and quantity standards.
- Managed cash register operations, ensuring accurate transactions and balancing end-of-day reports.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
BBQ and Concessions Associate
Greendale Acres Farm
09.2021 - 11.2023
- Increased repeat customers through friendly interactions and personalized recommendations based on individual preferences.
- Maximized efficiency in task completion by utilizing downtime for restocking supplies, cleaning work areas, and prepping food items.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality BBQ dishes.
- Trained new staff on proper cooking methods, safety protocols, and equipment usage, boosting overall kitchen productivity.
Guest Service Associate
Cultus Lake Waterpark
06.2022 - 09.2022
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Newspaper Delivery Person
Black Press Media
09.2021 - 02.2022
- Delivered newspapers and flyers to about 150 homes weekly.
Education
Bachelor of Arts - Social Sciences
University of Victoria
Victoria, BC04-2028
High School Diploma -
Sardis Secondary High School
Chilliwack, BC06-2024
Skills
- Customer service
- Friendly and outgoing
- Punctual and reliable
- Food handling safety
- Customer transactions
- Food running
- Teamwork and collaboration
- Problem-solving
Certification
Food Safety Certification, 2022
Timeline
Cafe, Deli and Bakery Associate/ Team Leader
Hofstedes Country Barn
09.2022 - 09.2024
Guest Service Associate
Cultus Lake Waterpark
06.2022 - 09.2022
BBQ and Concessions Associate
Greendale Acres Farm
09.2021 - 11.2023
Newspaper Delivery Person
Black Press Media
09.2021 - 02.2022
Babysitting
Friends And Family Members
12.2018 - Current
Bachelor of Arts - Social Sciences
University of Victoria
High School Diploma -
Sardis Secondary High School