Chloe Watson
Lotus
Summary
Professional hospitality worker, who is ready to excel in another food service environment or learn in a new and different work environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. I am skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. I enjoy interacting with customers and making sure they walk away happy. I bring a smile every day and always ready to come to work with a positive attitude.
Overview
7
7
years of professional experience
Work History
Server/Banquet Bartender
Cold Springs Golf and Country Club
04.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Cameron Park Golf and Country Club
06.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server/Cashier Assistant
BOA Vista Orchards
10.2020 - 07.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties in the bakery, ensuring my work area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of bakery items, specials, and box deals.
- Used slow periods in the bakery to restock supplies, ice, trays, and delivery bags.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
El Dorado High School
Placerville, CA06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Menu memorization
- Supply restocking
- Quality control
- Performance improvement
- Order management
- Task prioritization
Timeline
Server
Cameron Park Golf and Country Club
06.2023 - 08.2023
Server/Cashier Assistant
BOA Vista Orchards
10.2020 - 07.2021
Server/Banquet Bartender
Cold Springs Golf and Country Club
04.2018 - Current
High School Diploma -
El Dorado High School
Similar Profiles
William MeuserWilliam Meuser
Outside Services at Cold Springs Golf And Country ClubOutside Services at Cold Springs Golf And Country Club
William MeuserWilliam Meuser
Outside Services at Cold Springs Golf and Country ClubOutside Services at Cold Springs Golf and Country Club
Liam ChristieLiam Christie
Turf-care maintenance staff at Silver Springs Golf and Country ClubTurf-care maintenance staff at Silver Springs Golf and Country Club