Chloe Watson
Lotus
Summary
Professional hospitality worker, who is ready to excel in another food service environment or learn in a new and different work environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. I am skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. I enjoy interacting with customers and making sure they walk away happy. I bring a smile every day and always ready to come to work with a positive attitude.
Overview
7
7
years of professional experience
Work History
Server/Banquet Bartender
Cold Springs Golf and Country Club
04.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Cameron Park Golf and Country Club
06.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server/Cashier Assistant
BOA Vista Orchards
10.2020 - 07.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties in the bakery, ensuring my work area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of bakery items, specials, and box deals.
- Used slow periods in the bakery to restock supplies, ice, trays, and delivery bags.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
El Dorado High School
Placerville, CA06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Menu memorization
- Supply restocking
- Quality control
- Performance improvement
- Order management
- Task prioritization
Timeline
Server
Cameron Park Golf and Country Club
06.2023 - 08.2023
Server/Cashier Assistant
BOA Vista Orchards
10.2020 - 07.2021
Server/Banquet Bartender
Cold Springs Golf and Country Club
04.2018 - Current
High School Diploma -
El Dorado High School
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