Summary
Overview
Work History
Education
Skills
References
Timeline
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Chloe Wang

Union City

Summary

Senior Software Engineering Manager and hands-on technical leader with over a decade of experience driving full-stack product development across health tech and consumer AI domains. Proven track record leading cross-functional teams - including backend, frontend, mobile, DevOps, data, and AI - in delivering scalable platforms, AI-driven features, and mission-critical services in both the U.S. and international markets.

Overview

12
12
years of professional experience

Work History

Senior Software Engineering Manager

Cairns Health
Sunnyvale
11.2024 - Current
  • Led a cross-functional software team of 5 (web, mobile, backend, DevOps); reported directly to the CTO.
  • Played a hands-on role in system architecture and implementation across multiple product areas.
  • Built a real-time vital signs pipeline to collect and process biometric data (heart rate, respiratory rate, sleep stages) from radar sensors via an AI engine and expose it to a clinical portal.
  • Designed and launched an engagement plan system enabling care teams to send messages, reminders, and assessments to patients through Luna’s voice-based chatbot.
  • Supported patient-initiated requests (e.g., appointment rescheduling) via voice-triggered input ("Ok Luna"), automatically routed to care teams.
  • Collaborated with Product, UX, and TPM teams to define company OKRs and product roadmap.
  • Mentored engineers across the stack and promoted best practices in backend development, DevOps, and scalable system design.

Engineering Manager, Backend Services

Panasonic Well
Palo Alto
12.2022 - 11.2024
  • Led and mentored a backend engineering team of 12 (8 FTEs, 4 contractors), while remaining hands-on with system design, architecture reviews, and coding.
  • Architected and scaled a cloud-native SaaS platform integrated with the Panasonic global ecosystem, supporting services like authentication, subscriptions, payments, family profile management, and internal tools.
  • Drove cross-functional collaboration with product, design, AI, and frontend/mobile teams to define technical strategy and deliver personalized user experiences.
  • Actively contributed to GenAI-integrated services, including a Human-In-The-Loop (HITL) chatbot for family wellness support.
  • Spearheaded the technical vision and prototype for Umi, an AI-powered assistant that manages family tasks and events—later showcased at CES 2025.

Tech Lead Manager

Yohana
Palo Alto
01.2021 - 12.2023
  • Served as hands-on tech lead for a vertical pod team of 17 across web, backend, QA, data, product, UX, and TPM, driving end-to-end delivery for Yohana’s personal assistant service.
  • Took full ownership of project execution and feature delivery, including the To-Do Intake Flow and Partner Network Portal for both U.S. and Japan markets.
  • Contributed to system architecture and selected third-party integrations from the ground up.
  • Led backend localization efforts for Japan launch, including JPY currency support and regional infrastructure adjustments.
  • Owned Stripe integration, delivering reliable support for subscriptions, memberships, referral programs, taxation, refunds, and fraud detection.
  • Worked closely with cross-functional stakeholders to align product vision with scalable engineering solutions.

Software Engineer

TicketMaster
San Francisco
01.2020 - 01.2021
  • Developed and maintained a high-concurrency Flash Sale module to support peak traffic during major ticket releases. Integrated with critical backend systems, including ticket printing, inventory management, and box office operations, ensuring real-time coordination and system reliability under heavy load.

E-commerce Tech Analyst / Java Developer

Cost Plus Inc.
Alameda
05.2015 - 01.2020
  • Led end-to-end development of a QR code shopping tool for in-store furniture purchases, from ideation through design, implementation, and deployment.
  • Built backend inventory feed systems to reconcile data between the e-commerce platform and warehouse systems, improving fulfillment accuracy.
  • Supported e-commerce operations by enabling data analysis for merchandising and customer behavior, collaborating with business stakeholders to generate actionable insights.

Software Engineer

Solidtools Technology Inc.
Fremont
10.2013 - 05.2015
  • Developed scalable, user-facing E-Commerce products and tools across all layers, from the UI to backend services and database integration.

Software Engineer

Federal Reserve Bank
Boston
01.2013 - 10.2013
  • Designed and developed websites for the Fitness Center of the Fed, Financial Support Office.
  • Created and maintained test and user manual documents for training.

Education

Master of Science - Computer Science

Northeastern University
Boston, MA
12-2012

Bachelor of Science - Computer Science

Liaoning Normal University
Liaoning, China
05.2009

Skills

  • Kotlin Micronaut
  • OpenAI / Gemini / Other LLM integration
  • Java Sprintboot JPA (Hibernate)
  • Python FastAPI
  • MySQL / PostgreSQL / CockroachDB / MangoDB /SQL Server / DynamoDB
  • gRPC, ProtoBuf, and RESTful API
  • AWS (Lambda / API gateway / ECS / EKS / S3)
  • K8s Docker Jfrog Github Actions Teamcity / Spinnaker
  • Datadog, Sentry, and Opsgenie
  • Supabase / Firebase
  • Architecture Design
  • Agile scrum master

References

References available upon request.

Timeline

Senior Software Engineering Manager

Cairns Health
11.2024 - Current

Engineering Manager, Backend Services

Panasonic Well
12.2022 - 11.2024

Tech Lead Manager

Yohana
01.2021 - 12.2023

Software Engineer

TicketMaster
01.2020 - 01.2021

E-commerce Tech Analyst / Java Developer

Cost Plus Inc.
05.2015 - 01.2020

Software Engineer

Solidtools Technology Inc.
10.2013 - 05.2015

Software Engineer

Federal Reserve Bank
01.2013 - 10.2013

Master of Science - Computer Science

Northeastern University

Bachelor of Science - Computer Science

Liaoning Normal University
Chloe Wang