Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Chloe Tyler

Berkeley

Summary

Dynamic and service-oriented professional with extensive experience at Tipsea, excelling in crafting cocktails and managing bar operations. Known for outstanding customer service and effective communication, I prioritize tasks and foster teamwork, ensuring high customer satisfaction and efficient service during peak hours. Proficient in inventory management and staff delegation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender/Shift Manager

Tipsea
Berkeley
08.2022 - Current
  • Prepares craft cocktails from bar recipes quickly and efficiently and serves wine, draft and bottled beer.
  • Maintains records of daily transactions including register receipts, liquor inventories and sales reports.
  • Completes bar inventories and daily requisition sheets.
  • Delegates work to staff, setting priorities and goals.

Shift Leader

Almare Gelato
Berkeley
06.2019 - 10.2022
  • Prepared and served specialty espresso drinks and gelato quickly with a service focused approach
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized company invoices upon request from management

Server/Barback

East Bay Spice Co.
Berkeley
07.2022 - 05.2024
  • Facilitated quick and efficient service by setting up bartender stations before shifts.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained cleanliness and organization of bar area, including counters and sinks.
  • Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .

Barista

85c Bakery Cafe
Berkeley
11.2018 - 06.2019
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Education

Associate of Arts - Studio Arts

Berkeley City College
Berkeley

Skills

  • Clear and effective communication
  • Service-oriented mindset
  • Task prioritization
  • Outstanding customer service
  • Collaboration and teamwork
  • Customer relationship building

Certification

RBS Certified

Food Handler License

References

References available upon request.

Timeline

Bartender/Shift Manager

Tipsea
08.2022 - Current

Server/Barback

East Bay Spice Co.
07.2022 - 05.2024

Shift Leader

Almare Gelato
06.2019 - 10.2022

Barista

85c Bakery Cafe
11.2018 - 06.2019

Associate of Arts - Studio Arts

Berkeley City College

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Chloe Tyler