Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Smith

Sherwood Park,Canada

Summary

Experienced professional with 17 years of expertise in order processing, order fulfillment, and warehouse operations. Demonstrated adaptability and a strong track record in effectively managing diverse tasks and responsibilities. Seeking to utilize skills and knowledge to excel in an office-based or remote administrative role within your esteemed organization. Committed to delivering exceptional results and contributing to the overall success of the company.

Overview

18
18
years of professional experience

Work History

Operations Supervisor

Nial Ridewood
08.2022 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
  • Spearheaded task force to address and resolve recurring operational bottlenecks, significantly improving process efficiency.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
  • Enhanced operational transparency with introduction of real-time dashboard for monitoring key performance indicators.

Production Line Worker

Polarseal Tapes & Conversions Ltd
02.2021 - 02.2021
  • Reported damaged and defective products to supervisor
  • Packaged, labeled and sorted products to prepare items for delivery
  • Calculated production line efficiency, submitting findings to supervisors
  • Weighed and measured materials to create uniform products
  • Cleaned work stations and floors to prevent dirt, grime and dust buildup
  • Performed quality assurance tests on products for conformance with specifications
  • Tracked company equipment inventories and notified supervisors of shortages
  • Disposed of excess materials and waste to keep workspaces organized
  • Used forklifts and pallet jacks to transport items to staging areas or loading docks
  • Compared merchandise invoices to items actually received to ensure that shipments were correct
  • Took inventory of merchandise to identify items needing reordering or replenishment
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards
  • Packed customer purchases in bags and cartons

Operations Assistant

Platinum North America
11.2020 - 02.2021
  • Updated account information in company databases
  • Recorded customer transactions and filed receipts
  • Verified order accuracy and tracked company shipments to confirm on-time arrivals
  • Delivered phone messages to personnel with legibly written call-back numbers and names
  • Ordered stationery and coffee supplies to restock inventory
  • Processed incoming and outgoing documents via electronic methods and systems
  • Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions
  • Maintained various office or program records using secure filing system
  • Observed visitor logbook and issued passes to maintain security of premises
  • Signed for incoming deliveries and notified employees of packages
  • Received, sorted and forwarded incoming mail and coordinated pick-ups and deliveries of express mail

Receptionist

Expertec Van Systems
09.2018 - 11.2020
  • Checked visitors in and directed or escorted to appropriate departments and personnel
  • Coordinated copy machine repair and office equipment maintenance
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
  • Sorted incoming mail and placed in department bins or distributed to personnel
  • Paged individuals when necessary and employees without voicemail
  • Used sign-in sheets and other check-in procedures to track visitors on premises

Business Development Manager

Stronghold Global
11.2017 - 04.2018
  • Company Overview: Chippenham, Wiltshire
  • Communicated with sales staff regarding company goals and new projects
  • Fostered long-term business relationships with clients through meetings and follow-ups
  • Conducted site visits and sales meetings with clients
  • Developed quotes and proposals for prospective and existing clients
  • Contacted clients and vendors regarding new business opportunities and future partnerships
  • Chippenham, Wiltshire

Customer Service Representative

NEXON Group
02.2014 - 06.2017

Accounts Assistant

VICHIRE Group
04.2013 - 12.2013

Administrator

LINDALE HEALTHCARE
09.2006 - 01.2013

Education

High School Diploma -

NORTH MOORE EDUCATION CENTRE
Hull, UK
06.2006

Skills

  • NetSuite
  • QuickBooks
  • Sage Accounting

Timeline

Operations Supervisor

Nial Ridewood
08.2022 - Current

Production Line Worker

Polarseal Tapes & Conversions Ltd
02.2021 - 02.2021

Operations Assistant

Platinum North America
11.2020 - 02.2021

Receptionist

Expertec Van Systems
09.2018 - 11.2020

Business Development Manager

Stronghold Global
11.2017 - 04.2018

Customer Service Representative

NEXON Group
02.2014 - 06.2017

Accounts Assistant

VICHIRE Group
04.2013 - 12.2013

Administrator

LINDALE HEALTHCARE
09.2006 - 01.2013

High School Diploma -

NORTH MOORE EDUCATION CENTRE

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Chloe Smith