Chloe Small
Calgary,AB
Summary
I am an articulate, driven individual with a productive and positive attitude to my work. I have extensive experience in the service and event industry and I am currently seeking part or full time employment in a position where my skill set, outgoing personality and leadership abilities can be of value. I am flexible, a quick study, productive and positive team member.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Rockies Tavern and Grill
Bragg Creek, AB
10.2023 - Current
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
- Social media advertisement and event decor
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Team Lead/Event Assistant
One West Events inc.
Calgary, Alberta
09.2021 - 10.2023
- Assisted in the planning and execution of large corporate events, including scheduling vendors and venues.
- Organized event materials such as signage, decorations, and audio-visual equipment.
- Decal and vinyl application.
- Ensured compliance with safety regulations and local laws during events.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Warehouse Organization.
- Provided coaching and feedback on employee performance, encouraging professional development.
Food Truck Co Owner and Operator
SouperSpudz
Calgary, AB
01.2020 - 01.2021
- Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
- Identified top-selling products and hot ideas to create customer favorites and improve brand identity.
- Social media marketing, graphic design, merchandise design.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Filing, inventory, supply ordering.
Teacher’s Assistant
Mighty Minds Montessori Preschool
01.2018 - 01.2019
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Server/Bar/Hostess
Moxie’s Grill and Bar
12.2015 - 12.2017
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Bar Assisting.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
Reel Facts
2021
Child Care Level 1 Certification
Calgary Ab04.2019
Robert Thirsk High School
Calgary, AB06.2017
AGLC ProServe
Calgary AbEvent Management - Event And Exhibit Design
Mount Royal University
Calgary, ABSkills
- Food safety understanding
- Dining customer service
- Liquor, wine and food service
- Point of Sale (POS) system operations
- Bar Assistance
- Sales expertise
- Training & Development
- Reliable and trustworthy
- First-aid Certified
- Fork Lift Operation
- Hard Working
- Customer-oriented
- Graphic Design
- Event Planning
- Social Media and Marketing
- Wedding Assisting
- Guest Engagement
- Inventory
- Organizational Skills
References
References available upon request.
Timeline
Server/Bartender
Rockies Tavern and Grill
10.2023 - Current
Team Lead/Event Assistant
One West Events inc.
09.2021 - 10.2023
Food Truck Co Owner and Operator
SouperSpudz
01.2020 - 01.2021
Teacher’s Assistant
Mighty Minds Montessori Preschool
01.2018 - 01.2019
Server/Bar/Hostess
Moxie’s Grill and Bar
12.2015 - 12.2017
Reel Facts
Child Care Level 1 Certification
Robert Thirsk High School
AGLC ProServe
Event Management - Event And Exhibit Design
Mount Royal University
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