Chloe Pham
Toronto
Summary
Dynamic professional with experience at Green Dragon Trade Wind, excelling in logistics coordination and customer service. Proven ability to enhance supplier relationships and streamline export processes. Adept at multitasking and critical thinking, contributing to efficient operations and increased client satisfaction. Committed to delivering results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Trainee Import-Export Purchasing-Internship
Green Dragon Trade Wind Joint Stock Company
03.2022 - 06.2022
- Manage the export of paperboard to countries across Asia (e.g., Cambodia, India, China, etc.).
- Research and source suppliers, making purchases based on Sales Department proposals.
- Draft export and import contracts in compliance with regulations.
- Prepare tax refund dossiers for export shipments.
Receptionist Intern
White Clinic Co., Ltd
06.2021 - 10.2021
- Offer dental and dermatology service packages tailored to customer needs.
- Advise customers on the use of skincare products and medications prescribed by doctors.
- Schedule appointments and manage customer bookings efficiently.
- Address and resolve customer complaints to ensure satisfaction.
Marketer
Mint Comm . Co., Ltd
01.2019 - 07.2019
- Write engaging product advertising articles for Facebook, forums, and other online channels.
- Conduct research to gather customer insights from social media platforms.
- Develop compelling content for the Dilmah tea brand to enhance its online presence.
- Support be hind the scenes of Talk show "Quy co thoi dai".
Salesperson
Bich Si Co., Ltd
11.2017 - 10.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Social And Digital Marketing Certificate - Social Media Marketing
Seneca Polytechnic
Toronto, ON08-2025
Bachelor of International Business Economics - Foreign Trade
Hoa Sen University
Vietnam02-2023
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer service
- Research
- Training program design
- Critical thinking
- Multitasking and organization
- Job skills development
- Decision-making
- Problem-solving
- Logistics coordination
Languages
English
Full Professional
Chinese (Mandarin)
Limited Working
Interests
- I like trying new recipes and food trends
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteer Work
Timeline
Trainee Import-Export Purchasing-Internship
Green Dragon Trade Wind Joint Stock Company
03.2022 - 06.2022
Receptionist Intern
White Clinic Co., Ltd
06.2021 - 10.2021
Marketer
Mint Comm . Co., Ltd
01.2019 - 07.2019
Salesperson
Bich Si Co., Ltd
11.2017 - 10.2018
Social And Digital Marketing Certificate - Social Media Marketing
Seneca Polytechnic
Bachelor of International Business Economics - Foreign Trade
Hoa Sen University
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