CHLOE PASKAR
Port Coquitlam
Summary
Over 15 years of experience in the customer service industry. Ability to prioritize a busy workload while ensuring completion of each task with excellent quality. Positive, can-do attitude. Excellent verbal and written communication skills. Strong interpersonal and conflict resolution skills. Ability to multi-task and manage priorities efficiently. Ability to learn and leverage new technologies quickly. Hardworking Insurance Broker with 5 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy.
Overview
11
11
years of professional experience
Work History
Insurance Broker
Hub International Insurance Brokers
04.2018 - Current
- Senior Road Agent at high volume dealerships.
- Trained and coached new advisors to be ready for success on the road.
- Achieved monthly bonuses for sales volume selling replacement cost policies and private auto policies.
- Works well under pressure at fast paced dealerships.
- Excels in client service with strong communication and interpersonal skills.
Jacent Strategic Merchandising
12.2016 - 03.2018
- Responsible for merchandising 12 stores within the Coquitlam Territory.
- In charge of creating weekly orders for each store and implementing strategic merchandising.
- Putting out orders, cleaning, organizing, implementing product displays to boost profitability.
- Creating positive interpersonal working relationships with management of each store.
- Maintaining stores cleanliness, keeping product stocked and full, and ensuring product is placed correctly commodity for consumers.
Customer Service Representative (Seasonal)
Great Canadian Casinos Corporation
04.2017 - 10.2017
- Oversaw reception area, including greeting visitors, and responding to telephone and guest inquiries
- Different roles throughout the day including, seating vip guests and horse owners in their boxes, program sales, private charity events, general information
- Trained wagering ambassador, helping guests learn how to wager on each horse race, education on Horse Racing and which horse will provide great odds to place a bet on
- Knowledge of the track, directing guests and walking guests to facilities throughout the building
- Handling of cash and counting money, closing the customer service desk at the end of shifts.
Brand Ambassador
Mosaic
01.2013 - 03.2015
- Executing marketing campaigns for large companies, being able to adapt to different programs and duties.
- Running liquor sampling programs in different liquor stores around the lower mainland.
- Expert knowledge on different liquor brands
- Responsible for training all staff on operational procedures, processes and store policies.
Education And Licensing
- Level 1 Insurance Advisor, Level 1 General Insurance License, 2018
- Diploma In Communications, Capilano University, 2012
- Certificate Retail Marketing, Capilano University, 2011
- Diploma, Burnaby North Secondary, 2010
Timeline
Insurance Broker
Hub International Insurance Brokers
04.2018 - Current
Customer Service Representative (Seasonal)
Great Canadian Casinos Corporation
04.2017 - 10.2017
Jacent Strategic Merchandising
12.2016 - 03.2018
Brand Ambassador
Mosaic
01.2013 - 03.2015
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