Chloe O'Brien
Happy Valley-Goose Bay,NL
Summary
Data-driven student with a 98.9% (highschool) average and a well-organized team player offering excellent communication and multitasking abilities. Experience managing and coordinating multiple projects and activities, self-directing and making effective use of resources to meet deadlines with minimal supervision. Diligent, detail-oriented and reliable worker enthusiastic about supporting success. Effective and knowledgeable student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Highly knowledgeable in areas of math, science and biology with solid academic achievement, demonstrated commitment and integrity. Student motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience..
Overview
6
6
years of professional experience
Work History
Service Crew Member
GM Labrador Motors
Happy Valley-Goose Bay, NL
07.2023 - 08.2024
- Summer July-August 2023
- Summer April-August 2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Cashier
Pikes Home Hardware
Happy Valley Goose Bay, NL
05.2021 - 08.2023
- Adhered to all schedules, regulations, policies and dress codes to promote standards of quality for learning and safety.
- Assisted with customer requests and answered questions to improve satisfaction.
- Backed up cashiers ringing up large number of customers by bagging products.
- Handled merchandising and restocking needs for multiple checkout lanes.
- Promoted store cleanliness by keeping track of trash can levels and emptying when full.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Interacted politely with customers to promote quality service during checkout.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered phone calls to assist customers with questions and orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
Volunteer
Labrador Winter Games
Happy Valley-Goose Bay, NL
03.2023 - 03.2023
- Prepared for games by setting up and testing announcing, scorekeeping and board equipment.
- Verified scoring calculations to officially announce winners.
- Tracked game time, starting or stopping play when necessary.
- Operated time clock and scoreboard during various games.
- Compiled scores and other athletic records to maintain proper documentation.
Volunteer
Lake Melville Xtreme Hockey Association
Happy Valley-Goose Bay, NL
01.2023 - 01.2023
- Placed promotional signage and set up displays near entrances and ticket sales areas.
- Accepted and applied payments to process ticket transactions, made change and offered receipts.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Dance Teacher
Valley Danceworks Inc.
Happy Valley-Goose Bay, NL
09.2018 - 06.2020
- Planned choreography for group performances and recitals.
- Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
- Maintained effective working relationships with staff members, students and parents.
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Selected age-appropriate music and maintained up-to-date knowledge of students' favorite music to incorporate into lessons.
- Sourced and organized instructional videos and other educational resources to maximize learning.
- Assessed dancer strengths and developed choreography to highlight talent.
Beyond the Hurt Educator
Red Cross
Happy Valley-Goose Bay, NL
- Presented presentations that teach against bullying
- Finished a red cross coarse in order to take part in the movement
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Resolved complaints or issues using strong customer service and engagement skills.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Offered support and assistance to community members.
- Gave out product samples, coupons and pamphlets to encourage against bullying.
- Researched and practiced demonstrations before conducting live presentations.
Education
Bachelor of Science -
Memorial University of Newfoundland
St John’s, NL04.2027
High School Diploma -
Mealy Mountain Collegiate
Happy Valley Goose Bay06.2023
Skills
- Artistic
- Research and analysis
- Experience in leadership
- People skills
- Babysitting Experience
- Athletic
- Customer Service
- Cash handling
- POS systems
- Staff mentoring
- Cash register operation
- Credit and cash transactions
- Merchandise restocking
- Large school involvement
Education and Training
true,other,other
Experience
["Business Operations Specialists, All Other"]
Timeline
Service Crew Member
GM Labrador Motors
07.2023 - 08.2024
Volunteer
Labrador Winter Games
03.2023 - 03.2023
Volunteer
Lake Melville Xtreme Hockey Association
01.2023 - 01.2023
Cashier
Pikes Home Hardware
05.2021 - 08.2023
Dance Teacher
Valley Danceworks Inc.
09.2018 - 06.2020
Beyond the Hurt Educator
Red Cross
Bachelor of Science -
Memorial University of Newfoundland
High School Diploma -
Mealy Mountain Collegiate
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