Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Mcgillicuddy

Beaumont,Canada

Summary


  • Willing to work overtime and weekends.
  • Will cover any shifts if needed.
  • Available for taking on-call shifts.
  • Can work Holidays.
  • Seeking a full-time position or a minimum of 30 hours per week.

Overview

7
7
years of professional experience

Work History

Server

Royal Pizza
03.2024 - Current
  • Provided excellent customer service by taking accurate food and beverage orders and ensuring customer satisfaction.
  • Managed phone orders efficiently, ensuring accuracy and timely service for takeout customers.
  • Maintained cleanliness and organization of the bar and dining areas, adhering to health and safety standards.
  • Assisted in dishwashing sanitation during busy periods to support seamless operations.
  • Balanced multiple tasks, including serving, bartending, and taking phone orders in a fast-paced environment.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints and concerns promptly, providing effective solutions to ensure positive experiences.

REFERENCE: Josie (780-991-8528) or Radelle (780-860-5695)

Retail Sales Associate

Urban Planet
11.2022 - 03.2024
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.

REFERENCE: Alexis Dunn - Store Manager (780-203-5877)

Support Staff

Aurora Golf
04.2022 - 06.2022
  • Warmly greeted customers, directing them appropriately and ensuring a positive first impression of the organization.
  • Prepared food items and accurately processed customer orders.
  • Maintained a consistently stocked freezer to meet operational needs.
  • Adhered to daily task lists and ensured completion of assigned duties efficiently.
  • Ensured kitchen and bathroom areas were thoroughly sanitized and maintained hygienic standards.
  • Sanitized and cleaned stools, tables, and high-traffic areas after customer use.

REFERENCE: Aline Burton (306-618-5952) or (780 737-7778)



Concession Worker

Ken Nichol Regional Recreation Centre
10.2018 - 08.2019
  • Stocked food items and materials to ensure seamless daily operations.
  • Operated the cash register, processed transactions accurately, and provided excellent customer service.
  • Prepared and cooked concession food items in line with quality and safety standards.
  • Maintained a clean and organized workspace throughout shifts to promote efficiency.
  • Took and fulfilled customer orders promptly and courteously.

REFERENCE: Melanie Grygus (780-504-6746)

Land Preservation (Volunteer)

Kawartha Land Trust
06.2018 - 09.2018
  • Conducted trail maintenance to ensure safe and accessible pathways for visitors.
  • Performed land cleanup and restoration to preserve natural environments.
  • Assisted with habitat construction and enhancement projects to support local wildlife.
  • Identified and removed invasive plant species using proper techniques to protect ecosystems.
  • Planted trees and native vegetation to promote ecological health and sustainability.
  • Gained knowledge of various invasive plant species and implemented appropriate removal methods.

REFERENCE: (info@kawarthalandtrust.org)

Education

-

AGLC - ProServe Certification
04.2022

-

Canadian Red Cross - Occupational First Aid
01.2022

-

WHMIS Certificate
03.2021

-

Class 5 Drivers License
11.2022

-

Alberta High School Diploma
Beaumont, AB
06.2023

Skills

  • 5 Years of Customer Service Experience: Extensive experience providing exceptional service in various customer-facing roles
  • Serving and Bartending: Proficient in taking orders, preparing drinks, and delivering top-notch service in high-volume environments
  • Thrives in Fast-Paced Environments: Ability to remain efficient and focused while managing multiple tasks in fast-paced settings
  • Dependable and Reliable: Consistently punctual and dependable, ensuring smooth operations and high standards of service
  • Conflict Resolution: Skilled in addressing and resolving customer concerns and conflicts effectively, ensuring satisfaction

Timeline

Server

Royal Pizza
03.2024 - Current

Retail Sales Associate

Urban Planet
11.2022 - 03.2024

Support Staff

Aurora Golf
04.2022 - 06.2022

Concession Worker

Ken Nichol Regional Recreation Centre
10.2018 - 08.2019

Land Preservation (Volunteer)

Kawartha Land Trust
06.2018 - 09.2018

-

AGLC - ProServe Certification

-

Canadian Red Cross - Occupational First Aid

-

WHMIS Certificate

-

Class 5 Drivers License

-

Alberta High School Diploma
Chloe Mcgillicuddy