Chloe MacIntosh
Edmonton,AB
Summary
Energetic Child Development Assistant with in-depth knowledge of typical and atypical child development. Patient and compassionate professional offering 3-year background in monitoring social and emotional development in children between 3 and 16 years old. Exceptionally talented at structuring small group activities, inventions and individualized plans.
Overview
15
15
years of professional experience
Work History
Child Development Assistant
Over the Rainbow Academy
02.2021 - Current
- Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
- Provided information on developmental milestones to coach families on incorporating modeled interventions into children's daily routines.
- Developed level-appropriate lessons and activities to support skill-building needs.
- Provided community resources and education to families to increase knowledge and advocacy skills.
- Utilized positive reinforcement to help children develop communication and collaboration skills.
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
- Monitored children's activities throughout day to maintain overall safety.
- Observed children to recognize and maintain strong awareness of developmental progress.
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
Bakery Supervisor
Save-On-Foods
05.2018 - 02.2021
- Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution
- Achieved and surpassed production targets through effective staff management, task allocation and materials coordination
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
Trainer
Save On Foods
01.2016 - 05.2018
- Recruited top talent to fill key positions and maximize productivity
- Trained new employees on stores guideline for Health and Safety along with stores policies
- Worked with stores management coordinating orientation shifts and training schedules
- Aid in reviews of new staff to problem solve and keep up productivity
Payroll Administrator
Save On Foods
12.2016 - 05.2018
- Produced and filed payroll reports on a weekly basis
- Calculated and applied wage garnishments
- Worked with HR staff to track and update paid time off in an accurate and efficient manner
- Oversaw the conversation from S.T.A.R. to implement in to pay summaries
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information
- Constructed leave pay schedules, processed payroll garnishments and worked closely with the store manager to pay out bonuses, severances, service awards and special payments
- Prepared manual checks and initiated direct deposits for the stores employees
- Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system
- Protected payroll operations and maintained employee confidence by keeping information private
- Received, filed and processed paperwork and documents for on-boarding employees
- Prepared weekly payroll data for processing by the payroll coordinator
Cash Office Associate
Save On Foods
12.2016 - 05.2018
- Monitored and tracked project performance data with Microsoft Excel spreadsheets to generate reports and keep management informed of important trends
- Balancing the safe and tills from previous days sales
- Producing coin orders to add to the safes balance
- Depositing money to the bank
- Mailing out and managing HR vouchers
- Managing donations from the store to charities
Starbucks Team Lead
Starbucks
03.2014 - 12.2016
- Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion
- Collaborated with team members to complete demanding projects under tight deadlines
- Created and maintained production schedules based on employee productivity, company needs and seasonal plans
- Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies
- Evaluated employee performance, identified areas of improvement and communicated plans to employees
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
Cashier
Save On Foods
11.2008 - 03.2014
- Helped customers find specific products, answering questions and offering advice
- Helped customers update accounts, sign up for new services and take advantage of special offers
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Trained new team members in cash register operation, stock procedures and customer service
- Worked closely with front-end staff to assist customers
- Compiled and updated client data to track payments trends and support accurate accounting
Education
Diploma - Child And Youth Services
CDI College
Edmonton11.2022
Diploma - Addictions Worker
CDI College
Edmonton, AB11.2022
Certificate - First Aid With CPR C And AED
St. James Training
Edmonton, AB09.2022
High School Diploma -
Queen Elizabeth School
Edmonton, AB2011
Skills
- Issue resolution
- Staff mentoring
- Record keeping and bookkeeping
- Database organization
- Coordinating program activities
- Report development
- Incidents management
- Social Skills
- Assessments Understanding
- Behavior Redirection
- Early Intervention Services
- Developmental Delay Assistance
- Positive Reinforcement Methods
- Instructional Techniques
- Home Visits
- Interactive Teaching
- Language Skills Development
- Skills Development
Additional Information
I have worked with Ronald McDonald house, along with the Stollery and Foodbank.
I have a love of being involved in my community and helping others.
Timeline
Child Development Assistant
Over the Rainbow Academy
02.2021 - Current
Bakery Supervisor
Save-On-Foods
05.2018 - 02.2021
Payroll Administrator
Save On Foods
12.2016 - 05.2018
Cash Office Associate
Save On Foods
12.2016 - 05.2018
Trainer
Save On Foods
01.2016 - 05.2018
Starbucks Team Lead
Starbucks
03.2014 - 12.2016
Cashier
Save On Foods
11.2008 - 03.2014
Diploma - Child And Youth Services
CDI College
Diploma - Addictions Worker
CDI College
Certificate - First Aid With CPR C And AED
St. James Training
High School Diploma -
Queen Elizabeth School
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