Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
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Chloe kemp

Lakehurst

Summary

Proven team leader and customer service expert, honed skills at Mariloo's managing teams and enhancing customer satisfaction. Excelled in fast-paced environments, significantly improving service delivery through effective communication and organizational skills. Demonstrated proficiency in customer engagement and maintaining high cleanliness standards, contributing to positive work atmospheres and customer experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ice Cream Server

Mariloo's
05.2022 - 09.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Managed a team of 6 employees.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Veterinary Assistant (Co-op)

Jackson Creek Animal Hospital
09.2023 - 01.2024
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Barista

Boathouse Boutique
06.2021 - 12.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Hostess

Mainstreet Bar and Grill
05.2020 - 10.2020
  • Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Managed guest seating by coordinating reservations and optimizing table turnover.

Tutor

Independently Employed
09.2020 - 06.2021
  • Encouraged critical thinking and problem-solving skills through interactive activities.
  • Mentored students in goal-setting and time management to foster independence in learning.
  • Implemented personalized study strategies for improved academic performance and confidence in students.

Education

Bachelor of Science -

Dalhousie University
Halifax, NS
05-2028

High School Diploma -

St. Peter Catholic Secondary School
Peterborough, ON
06-2024

Skills

  • Customer engagement
  • Teamwork
  • Cleaning and organization
  • Speed and efficiency
  • Working under pressure
  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Elementary

Certification


  • Standard first aid (AED and HCP)
  • Smart serve
  • WHIMIS
  • Food handlers
  • Boaters license
  • Drivers license


Interests

  • Team Sports
  • Gym Workouts
  • Cooking
  • Camping
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Travel

Timeline

Veterinary Assistant (Co-op)

Jackson Creek Animal Hospital
09.2023 - 01.2024

Ice Cream Server

Mariloo's
05.2022 - 09.2024

Barista

Boathouse Boutique
06.2021 - 12.2022

Tutor

Independently Employed
09.2020 - 06.2021

Hostess

Mainstreet Bar and Grill
05.2020 - 10.2020

Bachelor of Science -

Dalhousie University

High School Diploma -

St. Peter Catholic Secondary School

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Chloe kemp