Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Receptionist

Chloe Jung

Toronto,Ontario

Summary

Versatile and customer-oriented professional with extensive experience as both a receptionist and a server. Demonstrates strong multitasking abilities, handling administrative duties and customer interactions in high-pressure environments with ease. Adept at providing outstanding service, ensuring customer satisfaction, and maintaining a welcoming atmosphere in both office and hospitality settings. Excellent communication skills, with a proven track record of building rapport with clients, guests, and colleagues. Detail-oriented and proactive, committed to enhancing operational efficiency and delivering a positive customer experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Wagsup(pet spa)
12.2023 - Current
  • Scheduling appointments, Informing about services and answering questions, Checking and checking out owners dogs, Assessing the required services according to the particular breed, preferences of the client, and the needs of the dog, Performed administrative tasks, including data entry, document filing, and office supply management, Handled customer inquiries and complaints, resolving issues with a focus on customer satisfaction.

Waitress/Bartender

VIP Billiards
10.2022 - 12.2023
  • Pouring beer and making simple drinks, Serving pool area, Promoting specials, Developing repour by welcoming and connecting with guest and our regulars.

Barista

Tucana coffee
10.2022 - 12.2023
  • Making espresso based drinks as well as tea or other specialty beverages, Experience with counting the till and cashout duties, Closing and opening duties

Waitress

Scaddabush
07.2021 - 09.2022
  • Ability to use POS Squirrel system to compile orders and billing out guests, Prioritizing different tasks and delegating them if needed, Extensive product knowledge of our menu items and ability to make recommendations that cater to the guests' personal preferences or allergies as well as dietary restrictions, Great customer service skills such as anticipating and assessing customers needs, Understanding the quality standards for food or drinks and assuring they are being upheld by checking in with guest to ensure satisfaction as well as promptly addressing any complaints.

Hostess

Scaddabush
06.2021 - 07.2021
  • Greeting guests at the door and checking them in, Bussing tables and assisting servers, Doing take-out and using platforms such as uber eats and skip

Barista

Le Gourmand
05.2019 - 04.2020
  • Cashier: Charging customers and answering questions, Barista: Making various drinks, Opening and closing cafe, Cleaning duties

Camp counselor

Bayview Glen Camp
07.2018 - 08.2018
  • One on one camp counselor for the sunshine unit: Accommodating youth and children with mental health difficulties and learning disabilities, Assisting camper in daily camp activities, Providing emotional support

Education

Child and Youth Care Program -

George Brown College
01.2017

College Français High School
01.2014

Skills

  • Experienced in providing friendly and accommodating service to customers and guests for 7 years
  • Ability to work independently and as a team
  • Communication: Strong verbal and written communication skills
  • Time-Management: Efficiently prioritized tasks to meet deadlines
  • Ability to work efficiently in a fast-paced environment
  • Food and beverage pairings

Languages

French
Native or Bilingual
English
Native or Bilingual

Certification

smart serve

first aid and cpr level c

Timeline

Receptionist

Wagsup(pet spa)
12.2023 - Current

Waitress/Bartender

VIP Billiards
10.2022 - 12.2023

Barista

Tucana coffee
10.2022 - 12.2023

Waitress

Scaddabush
07.2021 - 09.2022

Hostess

Scaddabush
06.2021 - 07.2021

Barista

Le Gourmand
05.2019 - 04.2020

Camp counselor

Bayview Glen Camp
07.2018 - 08.2018

Child and Youth Care Program -

George Brown College

College Français High School

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Chloe Jung