Chloe Heidinger
Winnipeg,MB
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
The Joint
Product Consultant
08.2021 - 12.2021
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Established long term customer relationships by using effective communication and active listening skills.
Barista
Starbucks
09.2019 - 08.2021
- Listened carefully to customer requests and created personalized beverages, which improved sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Student Administrator
Gwen Sector Creative Living Centre
09.2017 - 09.2019
- Performed data entry and other administrative duties in support of office staff.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
Education
Bachelor of Arts - Education
University of Winnipeg
Winnipeg, MB06.2025
Bachelor of Arts - English
University of Winnipeg
Winnipeg, MB06.2023
High School Diploma -
Collège Garden City Collegiate
Winnipeg, MB06.2019
Skills
- Point of Sale Software
- Work Task Prioritization
- Problem-Solving
- Written and Verbal Communication
- Relationship Building
- Retail Metrics and Goals
Certification
- Responsible Service Certification - Smart Choices - 2022
- Cannabis Retail Certification - Smart Choices - 2021
Timeline
The Joint
Product Consultant
08.2021 - 12.2021
Barista
Starbucks
09.2019 - 08.2021
Student Administrator
Gwen Sector Creative Living Centre
09.2017 - 09.2019
Bachelor of Arts - Education
University of Winnipeg
Bachelor of Arts - English
University of Winnipeg
High School Diploma -
Collège Garden City Collegiate
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