Chloe Godson
Whitehorse,YT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in customer service with over 15 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Manager
OSL Retail Services
Whitehorse, YT
03.2022 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Handled legal documents, and contracts ensuring information was correct at all times.
Sales Manager
Glentel
KItchener, ON
07.2015 - 07.2021
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Supervised sales team of 5-10 people, stepping in to support employees and deliver smooth sales processes for clients.
- Produced contracts, reports, and proposals for clients.
- Resolved customer issues quickly and managed over 50 accounts to increase sales and meet quotas.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
Assistant Manager
The Mobile Shop
Guelph, ON
05.2014 - 07.2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Bachelor of Business Administration - Business Administration
Yukon University
Whitehorse, YT2026
High School Diploma -
St. Elias Community School
Haines Junction, YT06.2010
Skills
- Time Management
- Critical Thinking
- Verbal and Written Communication
- Coaching and Mentoring
- Exceptional Multitasking Skills
- Active Listening
Volunteer Work
Alsek Music Festival 2004-2008
- Coordinate and plan kids activities
- Supervise and organize volunteers
- Run support for musical acts and special guests
Dakwakada Dancers 2000-Present
- Learn, practice and perform traditional Southern Tutchone dances
- Be an ambassador and role model for other people within the community
- Uphold and be respectful of cultural traditions
Junior Canadian Rangers 2004-2008
- Participate in survival training with the Canadian Army
- Be a role model for the youth within my community
Champagne-Aishihik First Nation 2006-2010
- Provide Tech support for different conferences when needed
St. Elias Convention Centre 2006-2010
- Provide Tech support for different events when needed
Tutoring - St. Elias Community School 2006-2010
- Tutor fellow students in a variety of subjects
- Motivate and encourage students to meet their goals
Frostbite Music Festival 2011-2012
- Provide security for the venue
- Be able to courteously and calmly remove or deescalate emotional situations
Yukon Sourdough Rendezvous 2011-2017
- Make sure the main stage was on schedule
- Create stage plans for technicians
- Setup/Tear down at the end of the even as well as between acts
Blue Feather Music Festival 2009-Present
- Provide support for musicians performing in festival
- Set up / tear down equipments at the beginning and end of festival
Black Indigenous People of Colour Committee - Glentel 2019-2021
- Founding member of committee for Glentel
- Created company wide content about BIPOC for different historic days and holidays
- Created educational content on Indigenous topics
Timeline
Sales Manager
OSL Retail Services
03.2022 - Current
Sales Manager
Glentel
07.2015 - 07.2021
Assistant Manager
The Mobile Shop
05.2014 - 07.2015
Bachelor of Business Administration - Business Administration
Yukon University
High School Diploma -
St. Elias Community School
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