Chloe Gauthier
Saint-Lazare,QC
Summary
Concordia B.Com marketing student with an interest in restauration. Adept in problem solving and comfortable in challenging situations. Passions for music, the environment, social work, management, and outdoor activities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server & Bartender
Carlos & Pepe’s
02.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food & beverages promptly with focused attention to customer needs
- Prepared alcoholic or non-alcoholic beverages from both restaurant-specific recipes & classic cocktail recipes
- Replenished bar inventory & maintained a clean and organized bar environment
- Interacted with customers, took orders & served food and drinks
- Anticipated customers’ needs & made recommendations based on extensive knowledge of food and beverage menus
- Multitasked many jobs at once while maintaining customer satisfaction
- Monitored restaurant activity to determine seating and dining flow, monitored waiting lists & managed reservations
- Practiced outstanding customer service & responded to questions and concerns
Aquatics Manager & Coordinator
Hudson Community Pool
04.2022 - Current
- Organized and planned schedules, aquatic programs & events
- Managed all pool operations and staff & mediated professional conflicts
- Prepared and approved time sheets & pay stubs
- Supervised pool operations, delegated tasks & communicated with patrons
- Oversaw swimming lessons & aquatic programs
- Managed the pool pump system & water quality to ensure a safe swimming experience
- Coached children aged 10 and under in swim team, managed all swim meets and was responsible for the performance of all age categories as well as submitting swimmer entries & volunteers
- Maintained the pool deck area, the grass area, the storage, chemical and snack shack building, the pump room, the office & bathrooms
- Supervised the pool with great focus & remained prepared to treat patrons when necessary
- Instructed and evaluated lifesaving candidates & submitted official certifications with the Lifesaving Society
- Executed social media marketing & event promotion
- Practiced event planning & execution
Barista
Starbucks Coffee
11.2021 - 05.2023
- Promoted the culture, value, & missions of Starbucks
- Trained on all operations & was expected to know extensive information about coffee
- Provided excellent customer service
- Worked under pressure & maintained a calm demeanor at all times
- Maintained the store & anticipated the customer’s needs
- Multitasked many different tasks
- Memorized extensive menus & recipes
- Took orders & communicated at the drive through
- Prepared beverages, food, & managemed financial transactions
Hostess
Pizzeria No.900
10.2021 - 08.2022
- Welcomed customers & refilled drinks
- Managed both takeout and in-dining orders at the pass
- Served food & transported dirty dishes
- Cleaned & prepared tables as needed
- Prepared coffee, cocktails & desserts
- Prepared bills & processed transactions
- Kept record of all items ordered & provided information to server
- Delivered orders to various locations
- Practiced outstanding customer service & responded to questions and concerns
Barista
Shina’s Boozy Brunch
10.2023 - 02.2024
Pool Lifeguard & Swimming Instructor
John Abbott Casgrain Pool
08.2019 - 05.2022
Stylist
Banana Republic Factory
03.2020 - 10.2021
Education
Bachelor of Commerce - Marketing
Concordia University
Montreal, QC05.2027
Bachelor of Science - Physiology
McGill University
Montreal, QCScience DEC -
John Abbott College
Sainte-Anne-de-Bellevue, QC05.2022
High School Diploma -
Lindsay Place High School
Pointe-Claire, QC06.2019
Skills
- Strong communication skills & team leadership qualities
- CPR & AED trained
- Effective delegator & communicator
- Highly organized, hard-working & reliable
- Adept in critical thinking & problem solving
- Bilingual in both oral & written elements
- Accomplished violin & flute musician
- Enthusiastic & professional
- Certified in Excel & experienced in Python coding language
- Certified John Abbott Access Centre notetaker
- John Abbott Dean’s List science graduate
Languages
English
French
Certification
- Lifesaving Instructor - 2019 — Pointe-Claire Aquatic Centre, QC
- National Lifeguard - 2018 — John Abbott College Aquatic Centre, QC
- First Aid - 2018 — John Abbott College Aquatic Centre, QC
- Olympic Way Instructing - 2017 — Pointe-Claire Aquatic Centre, QC
- Bronze Cross - 2016 — Hudson Community Pool, QC
- Bronze Medallion - 2015 — John Abbott College Aquatic Centre, QC
Timeline
Barista
Shina’s Boozy Brunch
10.2023 - 02.2024
Server & Bartender
Carlos & Pepe’s
02.2023 - 06.2024
Aquatics Manager & Coordinator
Hudson Community Pool
04.2022 - Current
Barista
Starbucks Coffee
11.2021 - 05.2023
Hostess
Pizzeria No.900
10.2021 - 08.2022
Stylist
Banana Republic Factory
03.2020 - 10.2021
Pool Lifeguard & Swimming Instructor
John Abbott Casgrain Pool
08.2019 - 05.2022
Bachelor of Commerce - Marketing
Concordia University
Bachelor of Science - Physiology
McGill University
Science DEC -
John Abbott College
High School Diploma -
Lindsay Place High School
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