Chloe Gaudry
Banff,AB
Summary
Currently I work at the Fairmont Banff Springs as a Food Runner. My aspiration however, is to be a Food and Beverage Server. With over 7 years experience in a wide variety of roles within the hospitality industry, I am confident that my skills and experience are best suited to a serving position. I am able to provide fast, high-quality customer service as well as effectively anticipating customers needs to ensure an enjoyable dining experience. I am highly motivated with an engaging personality and flexible approach.
Overview
9
9
years of professional experience
Work History
Server
Sorrentos Cafe
Coolum Beach, Queensland, Australia
11.2015 - 03.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Kitchen Hand
Rubys Pizza And Pasta
Mount Coolum, Queensland, Australia
03.2017 - 07.2018
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Server
Casimir Cafe
Bli Bli, Queensland, Australia
01.2019 - 08.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Banquets Food Service Waiter
The Change Group
London, England
08.2019 - 11.2020
- Provided personalized attention to each guest, resulting in memorable experiences that exceeded expectations.
- Facilitated seamless communication between waitstaff and management teams, enabling effective resolution of any operational challenges.
Server
North Shore Tavern
Pacific Paradise, Queensland, Australia
12.2020 - 05.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Bartender
Merritts Mountain House
Kosciusko Thredbo, New South Wales, Australia
05.2021 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Retail Sales Associate
Dan Murphys
Coolum Beach, Queensland, Australia
09.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Room Service Attendant
Fairmont Chateau Whistler
Whistler, British Columbia, Canada
06.2023 - 06.2024
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Maintained a strong knowledge of hotel facilities, services, and local area attractions to provide accurate information and recommendations to guests.
Food Runner
Fairmont Banff Springs
Banff, Alberta, Canada
06.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Skills
- Strong Work Ethic
- Efficient Time Management
- Effective Multitasking
- High Attention to Detail
- Excellent Communication
- Highly Reliable
- Anticipating Customer Needs
- Problem Solving
References
Mark Boss - Owner of Rubys Pizza & Pasta
+61 0467 484 234
Courtney Evans - Duty Manager at Kosciusko Thredbo
+61 0401 946 516
Rhonda Henderson - Manager at Dan Murphys
+61 07 5343 2116
Timeline
Food Runner
Fairmont Banff Springs
06.2024 - Current
Room Service Attendant
Fairmont Chateau Whistler
06.2023 - 06.2024
Retail Sales Associate
Dan Murphys
09.2022 - 05.2023
Bartender
Merritts Mountain House
05.2021 - 09.2022
Server
North Shore Tavern
12.2020 - 05.2021
Banquets Food Service Waiter
The Change Group
08.2019 - 11.2020
Server
Casimir Cafe
01.2019 - 08.2019
Kitchen Hand
Rubys Pizza And Pasta
03.2017 - 07.2018
Server
Sorrentos Cafe
11.2015 - 03.2017