Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Duford

Oceano

Summary


Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Receptionist

Beach Bum Holiday Rentals & Management, Pismo Beach California
04.2024 - Current
  • Greeted visitors and managed front desk operations to ensure positive first impressions.
  • Answered and routed incoming calls efficiently, enhancing communication flow within the office.
  • Assisted in managing office supplies inventory, contributing to organized workspace environment.
  • Provided support with administrative tasks, ensuring timely completion of routine assignments.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted with reconciling accounts payable transactions, maintaining accurate records
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.

Retail Sales Associate Cashier

Pismo Coast Village RV Resort
06.2023 - 04.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries to enhance shopping experience.
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Stocked merchandise and organized displays to optimize sales potential.
  • Handled customer complaints professionally, fostering positive relationships.

Banquet Server

Blast 825
06.2021 - 05.2022
  • Set up and dismantled banquet spaces according to event specifications.
  • Served food and beverages efficiently, ensuring guest satisfaction throughout events.
  • Assisted in coordinating table arrangements and guest seating for optimal flow.
  • Maintained cleanliness and organization of service areas during events.
  • Adapted quickly to changing event requirements while maintaining service quality.

Expo Server

Custom House
10.2020 - 11.2021
  • Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Processed orders accurately using point-of-sale system, ensuring consistency in billing and inventory tracking.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Arroyo Grande High School
Arroyo Grande, CA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Scheduling appointments
  • Administrative support
  • Multi-line telephone operation
  • Professional demeanor

Timeline

Receptionist

Beach Bum Holiday Rentals & Management, Pismo Beach California
04.2024 - Current

Retail Sales Associate Cashier

Pismo Coast Village RV Resort
06.2023 - 04.2024

Banquet Server

Blast 825
06.2021 - 05.2022

Expo Server

Custom House
10.2020 - 11.2021

Arroyo Grande High School

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Chloe Duford