CHLOE DO
Toronto,Canada
Summary
Detail-oriented professional recognized for high productivity and efficient task completion. Specialized in trust accounting processes, with a strong aptitude for quickly mastering new procedures. Excel in time management and problem-solving which significantly contribute to achieving accuracy and meeting deadlines in fast-paced environments. Committed to continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Senior Trust Accounting Clerk
Office of the Public Guardian & Trustee
Toronto, Canada
04.2024 - Current
- Processed 50+ wire transfers and 500+ cheque deposits monthly with 100% accuracy, ensuring timely client fund allocation.
- Facilitated diarization of over 200 JV transfers each month, ensuring controlled fund distribution across client accounts under internal policy.
- Handled over 100 legal and investigation invoices monthly, ensuring accurate and prompt collection of in-house service charges from client accounts.
- Created, amended, and expired recurring expense entries for client services, improving efficiency in long-term fund disbursement.
- Resolved suspense account discrepancies, and supported month-end reconciliation to maintain accurate financial records.
- Processed statutory guardian application fees and reversed income tax charges, ensuring proper client account adjustments.
- Managed JV corrections and processed credit memo requests for ODSP, OW, and income deposits, ensuring account accuracy.
- Reviewed, scanned, and distributed IAA cheques in line with internal procedures and documentation standards.
- Managed Wire Transfer email responses and assisted with Allowances email inquiries, contributing to effective team communication and issue resolution.
Trust Accounting Clerk
Office Of the Public Guardian & Trustee
Toronto, Canada
05.2023 - 09.2023
- Efficiently managed 200+ bank accounts and processed 100+ investment transactions, ensuring accurate data entry into the Public Guardian and Trustee Enterprise Desktop (PGTed) system
- Facilitated effective communication by preparing and sending 100+ letters to financial institutions and stakeholders to respond to inquiries related to clients' investment portfolios
- Assisted with daily bank deposit and bank draft, ensuring trust clients' financial security
Fund Administration Associate: Transfer Agency
The Investment Administration Solution Inc.
Toronto, Canada
12.2022 - 04.2023
- Processed +200 investor trades, including buy and sell transactions, on a daily basis.
- Prepared reports and mail statements to confirm shareholder transactions and account balances, increasing customer satisfaction by 5% in 1 month.
- Answered and managed +100 incoming and outgoing calls from dealers and brokers while recording accurate messages for distribution to office staff.
- Assisted in the unitization of mutual funds on Valuation Dates.
Education
Advanced Diploma - Accounting and Finance
Seneca College
Toronto, ON, Canada12.2023
Additional Information - Volunteer Experience
THE NATIONAL FUND FOR VIETNAMESE CHILDREN, Vice Chairperson of Volunteer Committee, Managed a team of volunteers to plan and execute a successful fundraising event, raising $2000 for the organization.
Timeline
Senior Trust Accounting Clerk
Office of the Public Guardian & Trustee
04.2024 - Current
Trust Accounting Clerk
Office Of the Public Guardian & Trustee
05.2023 - 09.2023
Fund Administration Associate: Transfer Agency
The Investment Administration Solution Inc.
12.2022 - 04.2023
Advanced Diploma - Accounting and Finance
Seneca College
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