Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Di Benedetto

Hamilton

Summary

Dynamic healthcare professional with experience at the Alzheimer's Society, excelling in patient care coordination and resource assessment. Achieved reduced hospital readmissions through proactive follow-up and built strong partnerships with providers. Skilled in maintaining patient confidentiality while advocating for individuals facing complex health challenges, ensuring access to essential services.

Overview

4
4
years of professional experience
1
1
Certification

Work History

First Link Care Navigator

Alzheimer's Society
09.2024 - Current
  • Provided individualized support and navigation services to persons living with dementia and their care partners, reducing system barriers and enhancing access to timely care.
  • Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
  • Conducted comprehensive assessments to identify needs, safety risks, and care goals; developed tailored action plans to reduce risk and promote quality of life
  • Built collaborative relationships with health care providers, case managers, and community agencies to support integrated, person-centered care.

Wayside House of Hamilton

Addiction Counsellor/Hep-C Team Patient Navigator
09.2022 - 09.2024
  • Provided person-centered navigation for individuals affected by Hepatitis C, many of whom experienced complex health, social, and substance use challenges.
  • Supported clients in overcoming barriers to care (e.g., stigma, unstable housing, transportation, mental health concerns) through advocacy and case coordination.
  • Supported relapse prevention through motivational interviewing, CBT-based strategies, and psychoeducation.
  • Conducted biopsychosocial assessments, developed individualized treatment plans, and facilitated one-on-one and group counselling sessions.

Salvation Army

Diversion Worker
12.2021 - 06.2022
  • Provided immediate crisis intervention and de-escalation support to individuals experiencing homelessness, mental health crises, or substance use-related challenges.
  • Assessed client needs and risk factors, creating short-term stabilization plans and linking individuals to appropriate health, housing, and social services.
  • Coordinated with shelters, addiction treatment programs, mental health crisis teams, and outreach services to ensure warm handoffs and ongoing support.
  • Diverted individuals from unnecessary hospitalization, police involvement, or incarceration by offering practical, person-centered alternatives.

Education

Diploma - Social Service Worker

Mohawk College of Applied Arts And Technology
Hamilton
04-2020

Skills

  • Maintaining patient confidentiality
  • Patient care coordination
  • Healthcare management systems
  • Resource assessment

Certification

  • Mental Health First Aid
  • Applied Suicide Intervention Skills Training
  • Nonviolent Crisis Intervention Training
  • Trauma-Informed Care Training
  • Harm Reduction and Overdose Prevention (Naloxone Administration)
  • Indigenous Cultural Safety Training
  • Standard First Aid & CPR (Level C)
  • Motivational Interviewing Training
  • WHMIS (Workplace Hazardous Materials Information System)
  • Privacy and Confidentiality in Healthcare Settings

Timeline

First Link Care Navigator

Alzheimer's Society
09.2024 - Current

Wayside House of Hamilton

Addiction Counsellor/Hep-C Team Patient Navigator
09.2022 - 09.2024

Salvation Army

Diversion Worker
12.2021 - 06.2022

Diploma - Social Service Worker

Mohawk College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Chloe Di Benedetto