Chloe Bouchard
Cold Lake,Alberta
Summary
Adaptable and reliable PSP employee with strong ability in client-focused tasks. Offering a high level of advanced communication and problem-solving capacity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mess Manager
CFMWS
Cold Lake, Alberta
2022.06 - Current
· Enforcement of customer service standards for members through improved mess offerings and engagement techniques.
· Oversee employee and member safety protocols.
· Collaboration with various committees and PSP teams to expand program development and community culture.
· Building custodian of three separate buildings.
· Policy familiarity and accountability (APS-110, AFN-105, PSP Policy).
Large-scale corporate event planning and implementation with budgets of over $10,000.
Fitness Instructor
Wheel Fit Co
Cold Lake, AB
2017.09 - Current
Hot Yoga Studio Owner
YogaOnyx Inc.
Cold Lake, AB
2019.03 - 2023.12
· Developed a customer service strategy to ensure client satisfaction with all aspects of their experience at the studio.
· Conflict management between staff members.
· Strategic employee performance management.
Implemented process changes aimed at increasing efficiency and welfare while reducing costs
Tap Room Manager
Cold Lake Brewing and Distilling
Cold Lake, AB
2021.06 - 2022.09
Project Administrator
Tartan Industrial Services (Bird Construction)
Cold Lake, AB
2018.02 - 2019.02
Store Manager
Dollar Store Plus
Cold Lake, AB
2015.01 - 2018.02
Education
Some College (No Degree) - Change Management (Continuing Education)
University of Alberta
Edmonton, AB2023-10
Bachelor of Commerce in Management -
Athabasca University
01.2015
Diploma in General Business -
Lakeland College
01.2013
Certification
- Standard First Aid (March 2024)
- RYT200 (Alberta Hot Yoga Teacher Training)
- Various recreational fitness certifications (BPM cycling and barre)
- ProServe
Languages
English
Professional
References
References available upon request.
Timeline
Mess Manager
CFMWS
2022.06 - Current
Tap Room Manager
Cold Lake Brewing and Distilling
2021.06 - 2022.09
Hot Yoga Studio Owner
YogaOnyx Inc.
2019.03 - 2023.12
Project Administrator
Tartan Industrial Services (Bird Construction)
2018.02 - 2019.02
Fitness Instructor
Wheel Fit Co
2017.09 - Current
Store Manager
Dollar Store Plus
2015.01 - 2018.02
Some College (No Degree) - Change Management (Continuing Education)
University of Alberta
Bachelor of Commerce in Management -
Athabasca University
Diploma in General Business -
Lakeland College