Summary
Overview
Work History
Education
Certification
Languages
References
Timeline
Generic

Chloe Bouchard

Cold Lake,Alberta

Summary

Adaptable and reliable PSP employee with strong ability in client-focused tasks. Offering a high level of advanced communication and problem-solving capacity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mess Manager

CFMWS
Cold Lake, Alberta
06.2022 - Current

· Enforcement of customer service standards for members through improved mess offerings and engagement techniques.

· Oversee employee and member safety protocols.

· Collaboration with various committees and PSP teams to expand program development and community culture.

· Building custodian of three separate buildings.

· Policy familiarity and accountability (APS-110, AFN-105, PSP Policy).

Large-scale corporate event planning and implementation with budgets of over $10,000.

Fitness Instructor

Wheel Fit Co
Cold Lake, AB
09.2017 - Current

Hot Yoga Studio Owner

YogaOnyx Inc.
Cold Lake, AB
03.2019 - 12.2023

· Developed a customer service strategy to ensure client satisfaction with all aspects of their experience at the studio.

· Conflict management between staff members.

· Strategic employee performance management.

Implemented process changes aimed at increasing efficiency and welfare while reducing costs

Tap Room Manager

Cold Lake Brewing and Distilling
Cold Lake, AB
06.2021 - 09.2022

Project Administrator

Tartan Industrial Services (Bird Construction)
Cold Lake, AB
02.2018 - 02.2019

Store Manager

Dollar Store Plus
Cold Lake, AB
01.2015 - 02.2018

Education

Some College (No Degree) - Change Management (Continuing Education)

University of Alberta
Edmonton, AB
10-2023

Bachelor of Commerce in Management -

Athabasca University
01.2015

Diploma in General Business -

Lakeland College
01.2013

Certification

  • Standard First Aid (March 2024)
  • RYT200 (Alberta Hot Yoga Teacher Training)
  • Various recreational fitness certifications (BPM cycling and barre)
  • ProServe

Languages

English
Professional

References

References available upon request.

Timeline

Mess Manager

CFMWS
06.2022 - Current

Tap Room Manager

Cold Lake Brewing and Distilling
06.2021 - 09.2022

Hot Yoga Studio Owner

YogaOnyx Inc.
03.2019 - 12.2023

Project Administrator

Tartan Industrial Services (Bird Construction)
02.2018 - 02.2019

Fitness Instructor

Wheel Fit Co
09.2017 - Current

Store Manager

Dollar Store Plus
01.2015 - 02.2018

Some College (No Degree) - Change Management (Continuing Education)

University of Alberta

Bachelor of Commerce in Management -

Athabasca University

Diploma in General Business -

Lakeland College
Chloe Bouchard