Operated cash registers and handled cash and card transactions.
Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines.
Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
Customer Service/Production Worker
Excellent Excelsior Co. Inc.
Yuba City
01.2021 - 03.2024
Responsible for answering phone calls to assist customers with questions or complaints and provide solutions, as well as helping customers choose the right product for their needs.
Responsible for drying dyed Aspen wood fiber and maintaining proper level of temperature control using a propane dehydrator (dryer), in order to produce optimum quality dried fiber.
Delivered personalized customer service assisting customers with product recommendations and creating positive shopping experiences.
Consistently met or exceeded daily sales targets.
Executed efficient cash handling and point-of-sale transaction.
Supported store operations by replenishing merchandise, managing inventory, and organizing product displays according to company standards.
Seasonal Beauty Advisor
Ulta Beauty
Yuba City
10.2023 - 01.2024
Provided exceptional customer service and assisted customers with product selection.
Advised customers on latest and newest beauty products upon arrival.
Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately.
Organized promotional displays and events to promote product sales.
Collaborated effectively with colleagues from diverse backgrounds in order to achieve common goals.
Education
ASSOCIATE IN SCIENCE (A.S.) - Biology Allied Health