Chloée Bastien Tremblay
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. To obtain a position at a company that will provide challenges and allow me to grow professionally.
Overview
4
4
years of professional experience
Work History
Co-Owner/Cleaner
Ottawa House Nannies
2023.01 - Current
- Replying to costumer inquiries
- Organizing appointments
- Cleaning homes from top to bottom, front to back for the best cleaning experience
- Customise the perfect cleaning plans to fit the needs of each homeowner
- Following and double checking our task list before leaving each home.
Marketer
Green Savings
2022.05 - 2023.01
- Answering & replying to costumer inquiries via phone and email
- Scheduling meetings for customers with agents
- Experience working with Hubspot
- Ability to work overtime to complete tasks
- Provide happy and smooth customer service for anyone I encountered.
Administrative Assistant
Pineview Dental
2021.11 - 2022.04
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Dental Corp
2021.05 - 2021.10
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Manager
Milanos Pizzeria
2020.02 - 2021.05
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
High School Diploma -
Centre Professionnel EtTechnique Minto
Ottawa, ON06.2018
High School Diploma -
Collège Catholique Franco-Ouest
Nepean, ON06.2017
Skills
- Fast Learner
- Microsoft Word
- Order Fulfillment
- Stocking and Replenishing
- Managing Multiple Tasks
- Administrative Support
- Problem-Solving Ability
- Recordkeeping Strengths
- Order Processing
- Money Handling Abilities
- Computer Proficiency
- Customer Service
- Multi-Line Telephone Operation
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Co-Owner/Cleaner
Ottawa House Nannies
2023.01 - Current
Marketer
Green Savings
2022.05 - 2023.01
Administrative Assistant
Pineview Dental
2021.11 - 2022.04
Administrative Assistant
Dental Corp
2021.05 - 2021.10
Manager
Milanos Pizzeria
2020.02 - 2021.05
High School Diploma -
Centre Professionnel EtTechnique Minto
High School Diploma -
Collège Catholique Franco-Ouest