Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic
Chloe Aquino

Chloe Aquino

Sacramento

Summary

Experienced in customer service with a strong focus on patience, hospitality, and time management. Proven ability to apply skills effectively in both professional and personal settings. Committed to delivering exceptional service and enhancing customer satisfaction. Demonstrated track record of managing multiple tasks efficiently while maintaining a positive attitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Residence Inn Marriott
Vacaville
01.2025 - Current
  • Inputted guest information into computer system accurately and securely.
  • Scheduled reservations for groups and special events.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Provided excellent customer service while upholding company policies.
  • Resolved customer complaints promptly and courteously.
  • Maintained cleanliness of lobby area at all times.
  • Managed cash drawer responsibly throughout shift.
  • Generated daily reports detailing occupancy levels, revenue amounts.
  • Ensured that all safety regulations were followed according to company standards.

Team Member

Chick-fil-A
Vallejo
10.2022 - 10.2024
  • Maintained a clean and organized work area throughout shift.
  • Provided customer service support to ensure satisfaction.
  • Participated in training sessions for new employees when needed.
  • Operated cash registers to process payments from customers.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Created detailed reports outlining project progress and results achieved.
  • Assisted customers with product selection and ordering process.
  • Monitored expiration dates on food items for freshness assurance.

Education

High School Diploma -

Angelo Rodrigeuz High
Fairfield, CA
06-2024

Skills

  • Customer service
  • Data entry
  • Reservation management
  • Cash handling
  • Inventory organization
  • Communication skills

Certification

Esthetician License

Accomplishments

  • Honor Roll Student

Affiliations

  • San francisco Bird Hospital Volunteer
  • Church of Vallejo Volunteer

Timeline

Front Desk Agent

Residence Inn Marriott
01.2025 - Current

Team Member

Chick-fil-A
10.2022 - 10.2024

High School Diploma -

Angelo Rodrigeuz High

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Chloe Aquino