Chloé Doras

Deliver strategy, operational review, and program transformation engagements for provincial government clients. Frequently operate in a Senior Consultant capacity, leading workstreams, managing day-to-day client relationships, and owning deliverables from analysis through final reporting.

Selected Engagement Experience

Operational & Financial Review - Alberta Gaming, Liquor and Cannabis

• Led operational and financial analysis of provincial liquor warehousing and logistics operations to assess cost drivers, service standards, and operational performance.
• Conducted structured interviews and operational walkthroughs with leadership to evaluate logistics processes and identify improvement opportunities.
• Coordinated multi-source data analysis across operational and financial systems supporting review findings.
• Synthesized insights into observations and recommendations presented to senior government leadership.

Employment and Training Services System Review - Government of Newfoundland and Labrador

• Led jurisdictional analysis of employment service delivery models across Canadian and international jurisdictions to identify leading practices.
• Facilitated advisory panel discussions with global experts informing future-state system design.
• Synthesized policy research, system analysis, and stakeholder insights into strategic recommendations for redesign of the provincial employment services system.

Disability Employment Readiness Assessment - Government of Alberta

• Led research and evidence synthesis informing the design of a provincial employment readiness assessment framework for persons with disabilities.
• Led the development of program design guidance, journey maps and implementation materials.
• Facilitated lived-experience and stakeholder consultations validating framework design and accessibility considerations.

Caregiver Resource Modernization - Government of Alberta

• Led modernization of caregiver support resources through digitization, content redesign, and accessibility improvements.
• Applied plain language and trauma-informed principles to improve usability of caregiver guidance materials.
• Facilitated stakeholder workshops with ministry staff to validate redesigned resources and align with operational requirements.

Wildfire Cost Recovery Process Improvement - Government of Alberta

• Conducted financial reconciliation analysis of wildfire suppression cost recovery across multiple systems.
• Designed financial tracking dashboard improving oversight of cost recovery billing processes.
• Developed standardized reconciliation guidance supporting improved consistency in financial operations.

Foster Care System Redesign - Province of Nova Scotia

• Supported implementation and sustainment of a redesigned foster care service delivery model across the province.
• Facilitated stakeholder engagement sessions with social workers, supervisors, and program leaders to assess implementation progress.
• Synthesized engagement insights into recommendations supporting implementation improvements and sustainment planning.

• Developed a partnership engagement model for a nonprofit organization to strengthen collaboration with community partners and program benefactors.
• Designed a partnership lifecycle framework and recruitment process outlining stages for partnership development, management, and evaluation.
• Provided strategic recommendations to operationalize the partnership model, improving transparency, communication, and accountability across external partnerships.

• Conducted qualitative research through stakeholder interviews and focus groups with external clients, synthesizing insights to inform consulting deliverables and project recommendations.
• Analyzed qualitative datasets using Microsoft Excel and Miro to identify themes, trends, and key findings that supported evidence-based project insights.
• Designed and administered surveys using Microsoft Forms and SelectSurvey to support stakeholder engagement and program evaluation activities.

• Spearheaded design and implementation of department-wide employee wellness program based on stakeholder feedback.
• Conducted consultations with employees and leadership to identify organizational wellbeing priorities.
• Developed communication strategies and evaluation tools to support program implementation and monitoring.

• Implemented early alert system to identify at-risk students and coordinate support interventions.
• Developed mentorship initiatives that enhanced student engagement and improved transition outcomes.

• Coordinated and evaluated international student orientation for fall and winter sessions.
• Guided analysis of student satisfaction surveys and international student barometer survey results.
• Maintained online community support by developing content and addressing inquiries.
• Managed feedback forums and social media channels, including Facebook and Instagram.