CHLOÉ DJIBO
Montreal,Canada
Summary
Multidisciplinary and dynamic, my greatest asset is my extensive experience in customer service, hospitality, sales, and inventory control. Recognized for my professionalism, autonomy, and excellent interpersonal skills, I am dedicated to delivering high-quality service in all settings. Bilingual in French and English, I easily adapt to multicultural environments and client-facing roles.
Overview
5
5
years of professional experience
Work History
Claims Agent
Beneva
05.2025 - Current
- Warmly and empathetically greet clients during first contact.
- Gather precise information for claim follow-up.
- Handle incoming calls, analyze and respond to inquiries within deadlines.
- Promote customer-focused service culture and teamwork.
Receptionist
K&K Swimming School
04.2025 - Current
- Manage phone calls, schedule appointments, and record client arrivals.
- Maintain client databases and process complaints professionally.
- Perform administrative tasks and billing.
Banquet Server & Cloakroom Attendant
Corner Collection
10.2024 - 05.2025
- Set up banquet halls and serve meals efficiently.
- Ensure professional welcome and cloakroom management.
- Handle high-traffic situations and adapt to logistical challenges.
Hostess
Corner Collection
10.2024 - 05.2025
- Use OpenTable for managing reservations.
- Welcome guests, resolve customer concerns, and uphold brand image.
- Maintain reception area and support team communication.
Minibar Attendant
Corner Collection
09.2024 - 05.2025
- Monitor inventory and handle client billing.
- Provide consistent, high-level customer service.
- Communicate with logistics and report anomalies.
Sales Clerk
Chez Sally
12.2020 - 06.2022
- Assist customers and manage inventory issues.
- Provide solutions and adapt to customer needs.
Education
BSc - Neuroscience
University of Montreal
08-2026
High School Diploma - undefined
Lycée français Saint-Exupéry
01.2022
Skills
- Customer Service
- Sales Experience
- Hospitality & Guest Relations
- Microsoft Office
- Office Equipment Handling
- Inventory Management
- Conflict Resolution
- Professional Presentation
Languages
French: Native
English: Fluent
Spanish: Basic
Timeline
Claims Agent
Beneva
05.2025 - Current
Receptionist
K&K Swimming School
04.2025 - Current
Banquet Server & Cloakroom Attendant
Corner Collection
10.2024 - 05.2025
Hostess
Corner Collection
10.2024 - 05.2025
Minibar Attendant
Corner Collection
09.2024 - 05.2025
Sales Clerk
Chez Sally
12.2020 - 06.2022
High School Diploma - undefined
Lycée français Saint-Exupéry
BSc - Neuroscience
University of Montreal
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