Chlöe Gagné
Montreal,QC
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
Work History
Bartender
Groupe Sergakis
Montreal, QC
04.2023 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- work with lotto quebec VLT machines
Supervisor
Pharmaprix
Montreal, QC
07.2022 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Evaluated customer needs and feedback to drive product and service improvements.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Shift Supervisor
Tim Hortons
Boisbriand
05.2021 - 11.2021
- Helped store management meet standards of service and quality as well as placing orders.
- Managed the cashes and safe as well as completing any necessary paperwork before a close.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards.
Education
High School Diploma -
Rosemere High School
Rosemere, QC06-2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Patience and Tolerance
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Groupe Sergakis
04.2023 - Current
Supervisor
Pharmaprix
07.2022 - 11.2022
Shift Supervisor
Tim Hortons
05.2021 - 11.2021
High School Diploma -
Rosemere High School