Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

Chizaram Ukpabi

Winnipeg,MB

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Student Ambassador Volunteer

University Of Manitoba
02.2024 - 02.2024
  • Streamlined registration processes for special events by implementing efficient check-in systems that minimized wait times.
  • Assisted with planning and execution of special events, ensuring positive experience for all attendees.
  • Assisted admissions counselors in reaching out to prospective students via phone, email, and in-person interactions.
  • Contributed to development of university''s brand identity by serving as representative at off-campus recruiting events.
  • Improved visitor experiences by providing personalized assistance based on individual needs during open houses and other recruitment events.
  • Served as resource for students seeking information about clubs, organizations, and other extracurricular opportunities on campus.
  • Addressed questions from prospective students, providing accurate information about university services, policies, and procedures.
  • Led campus tours for prospective students every semester.
  • Maintained communication with current student ambassadors to foster quality representation.

Bookstore Sales Associate

DAVIFZA SCHOOL
09.2022 - 12.2022
  • Collaborated with team members to maintain clean, organized store environment conducive to enjoyable shopping experience.
  • Improved efficiency by restocking shelves quickly during peak business hours when supplies ran low.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Collaborated with other staff to support smooth daily operations.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Enhanced customer satisfaction with efficient checkout processes, accurate transactions, and friendly service.

Education

Bachelor of Science - University 1 - Nursing

University of Manitoba
Winnipeg, MB

High School Diploma -

Nubi Private Schools Okota
Nigeria
07.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Excellent written and oral communication
  • Good communication skills
  • Store maintenance
  • Teamwork and Collaboration
  • Attention to detail
  • Decision making
  • Calm and Professional Under Pressure
  • Understanding Customer Needs

Availability

Seeking full-time employment.

Languages

English
Native or Bilingual

Timeline

Student Ambassador Volunteer

University Of Manitoba
02.2024 - 02.2024

Bookstore Sales Associate

DAVIFZA SCHOOL
09.2022 - 12.2022

Bachelor of Science - University 1 - Nursing

University of Manitoba

High School Diploma -

Nubi Private Schools Okota
Chizaram Ukpabi