Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHIZARAM JINEGWO

St. Catharines,ON

Summary

Self-driven and motivated. Have a long history of successful initiatives using leadership, collaboration, and teamwork to complete assigned work both at school and other aspects of life. Devoted to providing clients with excellent quality of care.

Overview

2
2
years of professional experience

Work History

Call Center Agent

Sitel
06.2021 - 12.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer requests for products, services and company information.
  • Promoted available products and services to customers during service, account management and order calls.

Crew Member

Wendys
02.2022 - 01.2023
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Assisted other team members to achieve goals.

Volunteer

Long Term Care Homes
05.2022 - 06.2022
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Assisted with special events and programs.
  • Assisting older adults with activities of daily living such as household duties and meal serving duties
  • Facilitated community outreach to expand participation and support.

Education

BPH - Public Health Major Co

Brock University
St. Catharines, ON
07.2024

High School Diploma -

Southern Ontario Collegiate

Skills

  • Excellent customer service skills
  • Calm and Professional Under Pressure
  • Multitasking and productivity skills
  • Time-management skills
  • Plan, design, and execution of projects with well-defined objectives and outcomes
  • Solid leadership and creative initiative skills

Timeline

Volunteer

Long Term Care Homes
05.2022 - 06.2022

Crew Member

Wendys
02.2022 - 01.2023

Call Center Agent

Sitel
06.2021 - 12.2021

BPH - Public Health Major Co

Brock University

High School Diploma -

Southern Ontario Collegiate

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CHIZARAM JINEGWO