Lyn Nechitima
Niagara Falls
Summary
Compassionate and service-oriented professional with over 5 years of experience in hospitality, sales, and community support roles. Adept at leading teams, coordinating events, and creating inclusive, safe environments for diverse groups — including seniors, children, and non-English speakers. Certified in Dementia Care, with hands-on volunteer experience supporting children as a camp counselor and teacher assistant, providing emotional support, supervision, and guidance in both structured and informal settings. Fluent in English and Russian, with a strong commitment to delivering personalized care and exceeding client expectations in residential or hospitality settings.
Overview
5
5
years of professional experience
Work History
Sales Associate
Niagara Parks Commision
05.2023 - Current
- Deliver exceptional guest service at multiple attractions including the Welcome Centre, Journey Behind the Falls, retail stores, and the Aero Car.
- Provide bilingual support in English and Russian to enhance visitor accessibility and satisfaction.
- Assist with retail operations, including sales, inventory management, and merchandising.
- Ensure a safe, clean, and welcoming environment for all visitors, following health and safety guidelines.
- Support cross-departmental collaboration to maintain smooth daily operations and enhance guest experiences.
- Address visitor inquiries and resolve concerns promptly to uphold high service standards.
Hospitality, Events and Guest Services
Various Employers In Russia, Qatar and Canada
08.2020 - 05.2025
- Provided high-quality guest service and event support at weddings, birthdays, and corporate functions, including serving guests at a prestigious wedding event in Doha, Qatar.
- Took creative lead in decorating a friend’s wedding, contributing to a personalized and memorable event atmosphere.
- Assisted with mobile bar operations, ensuring efficient service and a positive guest experience, without directly handling bartending duties.
- Delivered attentive service in 5-star restaurant environments, maintaining professional standards and guest satisfaction.
- Collaborated with event teams and vendors to ensure smooth, well-coordinated event execution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor in Commercial Law - Law
Ural State University Of Economics
Yekaterinburg Russia11-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication
- Complex Problem-solving
Languages
English
Native or Bilingual
Russian
Full Professional
Timeline
Sales Associate
Niagara Parks Commision
05.2023 - Current
Hospitality, Events and Guest Services
Various Employers In Russia, Qatar and Canada
08.2020 - 05.2025
Bachelor in Commercial Law - Law
Ural State University Of Economics
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