Chitrakshi Sodhi
Mississauga,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
AC Cards Advisor
Royal Bank Of Canada
05.2022 - 10.2022
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
HR Assistant
Rexall
03.2020 - 05.2021
- Resolved account issues to build rapport and relationships with clients.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Coached employees through day-to-day work and complex problems.
Supervisor/ Recruiter
Knockout Chicken
07.2021 - 06.2022
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Maintained compliance with company policies, objectives and communication goals.
Customer Service Representative Team Lead
Rona Home And Garden
04.2019 - 03.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Real Estate Assistant
Star Properties
03.2016 - 08.2018
- Developed and deployed marketing collateral to promote properties and drive sales.
- Maintained efficient office operations by handling errands and administrative functions.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Business Administration - Business Administration
Centennial College of Applied Arts And Technology
Scarborough, ON01.2019
Skills
- Microsoft Office Suite
- Document and File Management
- Meticulous Attention to Detail
- Verbal and Written Communication
- Judgment and Decision Making
- Database and Client Management Systems
- Professional and Courteous
- Strong Organizational Skills
- Task Prioritization
- Multitasking and Time Management
- Fast Learner
- Reception Duties
- Website Updating
Timeline
AC Cards Advisor
Royal Bank Of Canada
05.2022 - 10.2022
Supervisor/ Recruiter
Knockout Chicken
07.2021 - 06.2022
HR Assistant
Rexall
03.2020 - 05.2021
Customer Service Representative Team Lead
Rona Home And Garden
04.2019 - 03.2021
Real Estate Assistant
Star Properties
03.2016 - 08.2018
Business Administration - Business Administration
Centennial College of Applied Arts And Technology
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