Chitrakshi Sodhi
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Contracting Specialist
IDC Worlsource Insurance Network
07.2023 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff
- Making travel arrangements
- Maintaining clients database
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured proper documentation was maintained throughout the entire lifecycle of a contract from initiation through closeout.
- Determined responsibilities of providers based on contracts and agreements.
AC Cards Advisor
Royal Bank of Canada, RBC
05.2022 - 10.2022
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained energy and enthusiasm in the fast paced environment
- Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs.
Supervisor
Knockout Chicken
07.2021 - 06.2022
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Handled customer complaints,resolved issues
- Maintained compliance with the company policy,objectives and communication goals
Assistant Manager
Rexall
03.2020 - 05.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Customer Service Representative
Rona Home and Garden
04.2019 - 03.2021
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
GED -
Centennial College of Applied Arts And Technology
Scarborough, ON08.2020
Skills
- Office Management
- Professional Communication
- Intermediate level of experience with Office 365
- Meticulous attention to detail
- Microsoft Outlook, Word, and Excel proficiency
Accomplishments
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Supervised team of [7] staff members.
Languages
English
Native or Bilingual
French
Elementary
Certification
- CAP - Certified Administrative Professional
Timeline
Administrative Assistant/Contracting Specialist
IDC Worlsource Insurance Network
07.2023 - 07.2024
AC Cards Advisor
Royal Bank of Canada, RBC
05.2022 - 10.2022
Supervisor
Knockout Chicken
07.2021 - 06.2022
Assistant Manager
Rexall
03.2020 - 05.2021
Customer Service Representative
Rona Home and Garden
04.2019 - 03.2021
GED -
Centennial College of Applied Arts And Technology
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