Summary
Overview
Work History
Education
Skills
Education Training
Professional Skills
Volunteer Experience
References
Languages
Certification
Timeline
Generic

Chitra Narayanan

Ontario

Summary

Results-oriented professional with a focus on delivering exceptional customer service and maintaining safe, tidy facilities. Skilled in equipment setup and maintenance, including walk-behind floor scrubbers and vacuums. Proficient in various cleaning tasks, arena flooding procedures, and artificial turf maintenance. Effective communicator with a positive attitude and a commitment to meeting organizational standards. Adaptable team player capable of working independently or collaboratively to achieve goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Facility Operations Assistant

The South Indian Bank Ltd
06.2019 - 11.2023

Customer Service Associate

The South Indian Bank Ltd
08.2015 - 05.2019

Education

Certificate - Standard First Aid And CPR Level C

Canadian Red Cross
Waterloo, ON
01.2024

Skills

  • Exceptional customer service and communication skills
  • Facility maintenance and equipment setup proficiency
  • Attention to detail in cleaning and organizing spaces
  • Familiarity with arena flooding procedures and turf maintenance
  • Adherence to safety protocols and standards
  • Effective public communication and information dissemination
  • Monitoring and enforcing building security and rental contracts
  • Administrative efficiency and incident reporting accuracy
  • Adherence to corporate policies, confidentiality guidelines, and emergency procedures
  • Attendance at team meetings and training sessions
  • Ability to work independently and collaboratively
  • Adaptability to varying weather conditions and work environments
  • Regulatory Compliance
  • Performance monitoring
  • Trend tracking

Education Training

  • CPR and First Aid Certificate - 2024
  • Training in Customer Service and Standards - 2019
  • Bachelor of Commerce- Finance - 2014

Professional Skills

I bring exceptional customer service and communication skills along with a safety-conscious approach to maintaining tidy spaces and ensuring equipment setup and storage adherence. Proficient in using walk-behind floor scrubbers and vacuums, I excel in thorough sweeping, washing, and cleaning of various surfaces, including floors, windows, doors, walls, and showers. Additionally, I am knowledgeable in arena flooding procedures, artificial turf maintenance, and responsible operation of tools and equipment. My positive customer service approach extends to public communication and room rental arrangements while vigilantly monitoring building security and contract adherence. I am efficient in event space setup and takedown and adept at grounds maintenance tasks such as litter picking, snow shoveling, and ice clearing. With a commitment to timeliness, I ensure prompt completion of administrative duties and reporting of concerns to supervisors. Adherence to Corporate Policies & Procedures, Confidentiality Guidelines, and Health and Safety Standards is ingrained in my work ethic. I am an active participant in team meetings and training sessions and demonstrate adaptability to work both independently and collaboratively to fulfill assigned duties effectively.

Volunteer Experience

  • Digital Support worker for Seniors, Volunteer, 2022, Present, Provide online-digital support for seniors to use smart phone and applications like zoom, teams, and social media.
  • Community Support worker- Flood relief, Volunteer, 2019, 2023, Helped individuals in the society by fundraising.

References

References available upon request.

Languages

English
Native or Bilingual
Hindi
Full Professional
Tamil
Full Professional
Malayalam
Full Professional

Certification

Canadian Red Cross - First Aid and CPR Level C

Timeline

Facility Operations Assistant

The South Indian Bank Ltd
06.2019 - 11.2023

Customer Service Associate

The South Indian Bank Ltd
08.2015 - 05.2019

Certificate - Standard First Aid And CPR Level C

Canadian Red Cross
Chitra Narayanan