Chitra Gurung
Toronto,ON
Overview
14
14
years of professional experience
Work History
Chef
Karma’s Kitchen
09.2024 - 09.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Cooked memorable dishes that brought new customers into establishment.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Chef
Aama Roti House
09.2017 - 11.2018
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
Crew Member
Chopped Leaf
02.2015 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Manager
McDonald's Restaurant
07.2010 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
SLC -
Bijaya Bhawani Higher Secondary School
Makaising Gorkha Nepal08.2006
Languages
English,nepali,hindi
Elementary
Timeline
Chef
Karma’s Kitchen
09.2024 - 09.2024
Chef
Aama Roti House
09.2017 - 11.2018
Crew Member
Chopped Leaf
02.2015 - 09.2024
Manager
McDonald's Restaurant
07.2010 - 09.2024
SLC -
Bijaya Bhawani Higher Secondary School