Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobby
Timeline
Hi, I’m

CHITRA DAS

3 Rivertrail Ave, Kitchener,ON
CHITRA DAS

Summary

Highly focused and innovative Marketing Professional with strong experience and skills in online and offline Marketing. Hold Masters in Business Administration in Marketing, Bachelor of Commerce with Tourism and Travel Management, Diploma in Aviation, Hospitality and Travel Management as well as Google Certificate in Fundamentals of Digital Marketing.Passion in photography made me step into food photography and now that is an addition to my skills. I have consistently exceeded expectations with hard work & constant learning. Dedicated marketing expert with a track record of successfully achieving business objectives through systematic and repeatable procedures. adept in working under pressure and changing with the times to best advance organizational brand.

Overview

3
years of professional experience
1
Certification

Work History

Hyatt Place
Rameswaram, Tamil Nadu

Marketing and Events Coordinator
07.2019 - 07.2021

Job overview

  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Improved operations through consistent hard work and dedication.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Collaborated with marketing and design teams to develop and plan site content, layout and style.
  • Utilized analytics and site metrics to determine areas of improvement.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Wrote engaging and successful marketing, advertising and website copy.

Hotel Apollo Dimora
Trivandrum, Kerala

Marketing and Events Coordinator | Intern
03.2019 - 03.2019

Job overview

  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Hilton Chennai
Chennai, Tamil Nadu

Sales and Marketing Intern
05.2018 - 06.2018

Hilton Garden Inn
Kollam, Kerala

Front Office Intern
12.2016 - 12.2016

ITC WelcomHotel Raviz Astamudi
Kollam, Kerala

Guest Relation Associate
08.2013 - 06.2014

Job overview

  • Engaged guests through upbeat conversation and personalized service.
  • Logged guest interactions via email, phone and in-person in computer system.


Education

Conestoga College

PG Diploma from Strategic Marketing Communication

University Overview

  • Continuing education

St.Joseph’s School of Business

MBA from Marketing
2017

KVVS College of Science and Technology

B.Com from Tourism and Travel Management
2017

Frankfinn Institute of Air Hostess Training

Diploma from Aviation, Hospitality and Travel Management
2013

Lords Public School, Board of Secondary Examinations

SSLC
2012

Mithra Central School

Plus Two
2010

Skills

  • Flexible and Adaptable
  • Conflict Resolution
  • Customer Service
  • Self-Motivated
  • Microsoft Office
  • Decision Making
  • Customer Relations
  • Web Site Design
  • Presentation Planning
  • Blog Posts
  • Branding Strategy
  • Color Composition
  • Advertising Familiarity
  • Microsoft Office Expertise
  • Logo Creation
  • Photography Composition
  • Social Media Platforms
  • Social Media Content Creation
  • Sales Expertise
  • Adobe Systems Software
  • Event Supervision
  • Inquiry Response
  • Agenda Setting
  • Online Marketing and Advertising
  • Content Marketing

Certification

Certificate in Google Fundamentals of Digital Marketing

Certificate in Google Analytics

Hobby

Food Photography

Timeline

Marketing and Events Coordinator

Hyatt Place
07.2019 - 07.2021

Marketing and Events Coordinator | Intern

Hotel Apollo Dimora
03.2019 - 03.2019

Sales and Marketing Intern

Hilton Chennai
05.2018 - 06.2018

Front Office Intern

Hilton Garden Inn
12.2016 - 12.2016

Guest Relation Associate

ITC WelcomHotel Raviz Astamudi
08.2013 - 06.2014

Conestoga College

PG Diploma from Strategic Marketing Communication

St.Joseph’s School of Business

MBA from Marketing

KVVS College of Science and Technology

B.Com from Tourism and Travel Management

Frankfinn Institute of Air Hostess Training

Diploma from Aviation, Hospitality and Travel Management

Lords Public School, Board of Secondary Examinations

SSLC

Mithra Central School

Plus Two
CHITRA DAS