Summary
Overview
Work History
Education
Skills
Languages
Reading, Sports, Travelling.
Timeline
Generic

Chitleen Singh

Winnipeg,Manitoba

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the technical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Service Representative: Technical Advisor

IntouchCX
01.2023 - Current
  • Assisted customers with technical issues related to smart devices and provided troubleshooting and support.

Full Time Sales Associate

ToolTown
05.2023 - 01.2024
  • Provided customer service, processed payments, and helped with administrative duties.

Seasonal Sales Associate

Moores Clothing For Men
10.2022 - 02.2023
  • Assisted customers with inquiries, measurements, and transactions related to clothing.

Part time Bakery Clerk

Save-On-Foods
04.2022 - 07.2022
  • Involved in daily baking of fresh baked goods and assisting customers with their orders.

Education

High School Diploma -

Sisler High School
Winnipeg, MB
06.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Customer Relations
  • Data Entry
  • Call center experience
  • Computer Proficiency
  • Conflict Resolution
  • Money handling abilities
  • Complaint Handling
  • Microsoft Excel
  • Complaint resolution
  • Scheduling
  • Customer satisfaction measurement

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Professional Working

Reading, Sports, Travelling.

Being an extroverted and attentive individual who is always determined to learn and push myself to the upper limits, I have been a part of the basketball team at my high school where I had the opportunity to meet new people and build new relationships. I always try to acquire new knowledge through reading, may it be in online articles, webpages, or just fictional novels, I am always keen to understand the concepts of language and with my deep understanding of multiple languages, I allow myself to take in information through text which helps me in many aspects throughout my life. With that being said, I always take out some time to enjoy and hang out with family and friends, whether it be long trip across borders or just a quick trip to the beach, I make sure that I have enough time to meet my dear ones and spend quality time with them through the means of regular travelling to the local mall or some other place as it allows me to recuperate from the physical and mental stress building up throughout the week. 

Timeline

Full Time Sales Associate

ToolTown
05.2023 - 01.2024

Customer Service Representative: Technical Advisor

IntouchCX
01.2023 - Current

Seasonal Sales Associate

Moores Clothing For Men
10.2022 - 02.2023

Part time Bakery Clerk

Save-On-Foods
04.2022 - 07.2022

High School Diploma -

Sisler High School
Chitleen Singh