Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

CHISTA DANESHMAND

Toronto,Canada

Summary

Results-driven General Manager, Business Strategist, and Marketing Leader with extensive experience in business transformation, revenue growth, and organizational leadership. Proven expertise in strategic planning, marketing, digital transformation, and operations management, optimizing customer experience, corporate training, and brand positioning for competitive advantage.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager | Business & Strategy Lead

ISTCO S.A.
Tehran, Iran
08.2019 - Current
  • Led company-wide business transformation, driving 17% revenue growth through marketing & sales
  • Spearheaded digital transformation initiatives, increasing conversion rates by 20%
  • Negotiated key contracts with vendors & clients, achieving 23% cost savings
  • Implemented leadership strategies, boosting employee engagement by 20%

Business Advisor & Board Member

TAT Group
Tehran, Iran
03.2012 - Current
  • Developed market entry strategies, securing venture capital funding
  • Led competitive analysis initiatives, increasing client revenue by 39%
  • Identified business growth opportunities, expanding market share by 10%

ESL Instructor | Corporate Trainer

Self-Employed
Tehran, Iran
01.2011 - Current
  • Designed & delivered Business English & IELTS programs, with 78% of students scoring Band 7+
  • Integrated digital learning tools (Google Classroom, Kahoot, Quizlet, Zoom)
  • Implemented task-based learning & flipped classrooms for enhanced engagement

Operations Manager

HVI Logistics
Tehran, Iran
07.2014 - 08.2019
  • Optimized marine & land transport operations, reducing costs by 37%
  • Negotiated international contracts, strengthening market presence
  • Implemented business intelligence tools, increasing efficiency

Instructor – MBA Department

Industrial Management Institute
Tehran, Iran
01.2017 - 01.2018
  • Led business communication & research workshops for MBA students

Commercial Manager Assistant

TTARA Group
Tehran, Iran
09.2010 - 03.2012
  • Supported commercial & general managers in business development initiatives
  • Managed procurement & logistics, improving operational efficiency
  • Developed market research reports to support strategic decisions

Customer Service Supervisor

Hamgan Kar Sanaat
Tehran, Iran
09.2009 - 09.2010
  • Managed customer accounts, increasing retention by 25%
  • Developed customer service training, reducing complaints by 15%

Education

Doctorate of Business Administration (DBA) - Marketing

University of Bordeaux
12-2017

Master of Business Administration (MBA) - Marketing

Edith Cowan University
06-2014

Master of Science - Industrial Engineering

Payam E Noor
05-2009

Bachelor of Science - Industrial Engineering

Kar Higher Education Institution
06-2005

Skills

  • Strategic Business Management
  • Marketing & Brand Development
  • Digital Transformation
  • Corporate Training & Workforce Development
  • Business Process Optimization
  • Customer Experience (CX)
  • Revenue Growth Strategies
  • Change Management
  • Negotiation & Stakeholder Engagement

Certification

  • TESOL Diploma, UNI-Prep, 05/01/22
  • Diploma in Business Communication Skills, Alison, 02/01/25
  • Diploma in Human Resource Management, Alison, 06/01/22
  • OHSAS 18001:2007 - Occupational Health & Safety Management, Alison, 08/01/23
  • Fundamentals of Health and Safety in the Workplace, Alison, 08/01/23
  • Chartering, Shipping Association of Iran, 04/01/15, 05/01/15
  • Fundamental of Project Management, TUV Academy, 06/01/07, 07/01/07

Languages

  • English, Fluent (IELTS 8, CLB 9+)
  • Persian, Native
  • Spanish, Lower Intermediate

Languages

English
Full Professional
Persian
Native/ Bilingual
Spanish
Elementary

Timeline

General Manager | Business & Strategy Lead

ISTCO S.A.
08.2019 - Current

Instructor – MBA Department

Industrial Management Institute
01.2017 - 01.2018

Operations Manager

HVI Logistics
07.2014 - 08.2019

Business Advisor & Board Member

TAT Group
03.2012 - Current

ESL Instructor | Corporate Trainer

Self-Employed
01.2011 - Current

Commercial Manager Assistant

TTARA Group
09.2010 - 03.2012

Customer Service Supervisor

Hamgan Kar Sanaat
09.2009 - 09.2010

Doctorate of Business Administration (DBA) - Marketing

University of Bordeaux

Master of Business Administration (MBA) - Marketing

Edith Cowan University

Master of Science - Industrial Engineering

Payam E Noor

Bachelor of Science - Industrial Engineering

Kar Higher Education Institution
CHISTA DANESHMAND