Chisomo Juliet Sibande
Vancouver,Canada
Summary
Product & delivery professional with Big 4 SAP and HRIS experience, specializing in cross-functional program execution and translating technical work into business outcomes.
Overview
4
4
years of professional experience
Work History
SAP Technology Consultant
EY Canada
Vancouver, BC, Canada
01.2023 - Current
- Supported enterprise SAP S/4HANA transformations, coordinating cross-functional business, technical, and vendor workstreams
- Led PMO execution including integrated planning, milestone tracking, RAID management, and governance reporting
- Served as primary liaison between client stakeholders, SAP teams, and system integrators to align scope, timelines, and delivery priorities
- Tracked progress across 5+ workstreams, proactively identifying risks and driving mitigation to maintain program timelines
- Prepared executive-level communications and steering committee materials, translating complex delivery issues into actionable insights
- Contributed to change and adoption activities and mentored junior team members, supporting onboarding and delivery best practices
HRIS Product Consultant
StarGarden
Burnaby, Canada
01.2022 - 01.2023
- Partnered with enterprise customers to translate HR processes into product requirements, user stories, and acceptance criteria
- Supported multiple HRIS implementations, configuring systems and validating 100k+ employee records through testing and deployment
- Collaborated with engineers and product managers to refine features, clarify edge cases, and define acceptance criteria, contributing to quarterly product releases
- Investigated and resolved 30+ system issues and data anomalies, performing root-cause analysis and coordinating fixes across engineering, product, and customer teams
- Authored and maintained product guides, onboarding assets, and internal knowledge base articles, improving implementation consistency and reducing repeat support questions
- Improved implementation consistency by authoring standardized onboarding guides and playbooks adopted across multiple customers
- Developed deep subject-matter expertise in the HRIS platform, serving as a primary point of contact for customers, implementation teams, and internal stakeholders during go-live and post-launch support
Education
Master of Business Administration (M.B.A.) -
University Canada West
Vancouver, BC, Canada01.2021
Bachelor of Science (B.S.) - Computer and Information Sciences
Monash South Africa
Johannesburg, South Africa01.2017
Skills
- Delivery & Program Management
- Stakeholder & Change Management
- Client relationship management
- IT risk management
- Digital transformation
- Business analysis
- Technical support
- Excellent communication
- Teamwork and collaboration
- IT Tools: SAP, SAP Signavio, Microsoft 365, Sharepoint
LEADERSHIP & FIRM INITIATIVES
- Led firm-wide, multi-office events including Black History Month initiatives across Western Canada (Vancouver & Victoria)
- Managed cross-office teams of 10–20+ contributors, defining scope, timelines, and deliverables
- Partnered with senior leaders and partners to align initiatives with consulting practice and inclusion priorities
- Delivered executive-facing communications and presentations, increasing engagement and leadership visibility
Timeline
SAP Technology Consultant
EY Canada
01.2023 - Current
HRIS Product Consultant
StarGarden
01.2022 - 01.2023
Bachelor of Science (B.S.) - Computer and Information Sciences
Monash South Africa
Master of Business Administration (M.B.A.) -
University Canada West