Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chisom Obi

Edmonton

Summary

As a Certified Scrum Master Professional with 3 years of Business Analysis experience, my focus is on delivering value to users. My extensive expertise spans the legal, education and pharmaceutical sectors, enabling me leverage both Agile and Waterfall methodology to successfully deliver a diverse range of projects. These projects encompass process improvements, enhancement and new system implementation. I excel in product backlog management, business process modeling, and the development of detailed use cases to drive project success and stakeholder satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

BUSINESS ANALYST

NOVOCARE
07.2023 - Current
  • Spearhead company website upgrade, enhancing its performance, user experience and overall functionality.
  • Facilitating all requirements gathering and elicitation sessions with all stakeholders and document detailed business requirements for the enhancement of the web application.
  • Conduct walkthrough sessions with stakeholders to confirm that all the requirements have been captured and obtain sign off on the requirements document.
  • Collaborate with the development team to translate business requirements into technical specification and solutions to support the enhancement of the web application.
  • Create process flow diagrams to visually represent current and future workflows to help stakeholders understand the proposed changes and its impact on the daily operations.
  • Create test plan and test cases to validate that the enhancement meets the documented requirements.
  • Played a pivotal role in supporting the quality assurance team during testing, ensuring the new functionality met quality standard and functional requirements.
  • Coordinate and support end users during UAT to ensure the system functions as expected.

BUSINESS ANALYST

SHADOW KAT EDUTECH INC
11.2022 - 05.2023
  • Responsible for the seamless integration of a third-party payment gateway resulting in enhanced payment processing efficiency and improved client satisfaction by 99%.
  • Collaborated with cross functional teams to evaluate the current payment workflows to identify inefficiencies and areas of improvement and a reduction in project delivery time.
  • Developed process flow diagrams of the current and proposed payment processing workflows.
  • Decomposed requirements into use cases as a valuable tool for understanding and documenting system functionality from a users perspective.
  • Engaged in all agile ceremonies and took ownership of tasks such as backlog refinement, formulation of epics and writing of user stories.
  • Ensured the adoption of the system by creating a change management strategy for users transitioning to the new process.

BUSINESS ANALYST

JUDE & GEORGE
07.2021 - 08.2022
  • Facilitated all requirements elicitation sessions with key stakeholders and evaluate different 3rd party vendors and products for the COTS implementation to ensure the align with the organization's requirement, budget and technical infrastructure.
  • Developed and implemented a legal research database resulting in a 25% increase in Legal research and legal writing accuracy.
  • Documented future state business requirements as part of the RFP process.
  • Performed gap analysis and identified differences between the organizations existing processes and the capabilities of the COTS solution.
  • Created business process workflow diagrams using Business process modeling notation(BPMN).
  • Maintained traceability matrix to ensure that the output of the testing maps to the business requirements and the business objective defined in the scope document and project charter.
  • Organized and managed all phases of the new implementation testing process including writing test cases, executing tests and managing defects during the testing phase of the software development lifecycle.
  • Implemented change management strategies, including training to facilitate the adoption of the new solution.

Education

BACHELOR OF LAWS -

NNAMDI AZIKIWE UNIVERSITY
AWKA, NIGERIA

Skills

    TECHNICAL SKILLS

  • PRODUCT BACKLOG MANAGEMENT
  • SCRUM SOFTWARE DEVELOPMENT
  • BUSINESS PROCESS MODELING
  • USER ACCEPTANCE TESTING
  • USER STORY DEVELOPMENT
  • USE CASE DEVELOPMENT
  • WIREFRAMING

    • SOFT SKILLS

  • EFFECTIVE COMMUNICATION
  • TIME MANAGEMENT
  • CRITICAL THINKING
  • PROBLEM SOLVING
  • COLLABORATION
  • PRESENTATION
  • ADAPTABILITY
  • FACILITATION

    • DELIVERABLES

  • REQUIREMENTS TRACEABILITY MATRIX
  • BUSINESS REQUIREMENTS DOCUMENT
  • BUSINESS PROCESS MODELS
  • PRODUCT CHARTER
  • PRODUCT BACKLOG
  • WIREFRAMES
  • RECI MATRIX
  • USE CASES

    • TOOLS

  • JIRA & CONFLUENCE
  • MICROSOFT OFFICE
  • BALSAMIQ
  • MS VISIO

Certification

  • IIBA ADVANCED BUSINESS ANALYSIS CERTIFICATE CREDENTIAL ID: 268359-820


  • CERTIFIED SCRUM MASTER SCRUM STUDY CREDENTIAL ID: 996781

Timeline

BUSINESS ANALYST

NOVOCARE
07.2023 - Current

BUSINESS ANALYST

SHADOW KAT EDUTECH INC
11.2022 - 05.2023

BUSINESS ANALYST

JUDE & GEORGE
07.2021 - 08.2022

BACHELOR OF LAWS -

NNAMDI AZIKIWE UNIVERSITY

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Chisom Obi